ISOutsource · 2 days ago
Solutions Architect Infrastructure
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Responsibilities
Adhere to standards and approved solutions introduced by the ISOutsource Engineering Leadership.
Designs networks and infrastructure to meet customer needs.
Ensures computer networks, systems, and security are set up and functioning based on industry best practices.
Ensures that hardware and software used in environments meets compatibility, performance, and user requirements.
Ensures that networks and infrastructure are working optimally and free of design defects.
Interface with consulting team for field infrastructure tasks and support.
Interface with PMO for project-based engagements.
Maintains networks and infrastructure to meet customer requirements.
Maintains punctuality and thorough communication in all facets of internal and external customer engagements.
Maintains required level of utilization.
Participate in on call rotation twice a year.
Performs maintenance on information systems, networks, and infrastructure.
Prioritizes work in areas expertise and at the appropriate level.
Performs other duties as assigned.
Daily entry of time for all activities.
Qualification
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Required
Bachelor’s degree (BA.) or equivalent from four-year college or university; and/or ten+ years related experience and/or training; or equivalent combination of education and experience.
Valid driver's license with insurance
Some local travel to and from clients is required.
A passion for customer service
Strong time management skills
Prior consulting experience
Excellent communication skills (both technical and non-technical)
Demonstration of the ability to communicate effectively with non-technical decision makers
Adhere to standards and approved solutions introduced by the ISOutsource Engineering Leadership.
Designs networks and infrastructure to meet customer needs.
Ensures computer networks, systems, and security are set up and functioning based on industry best practices.
Ensures that hardware and software used in environments meets compatibility, performance, and user requirements.
Ensures that networks and infrastructure are working optimally and free of design defects.
Interface with consulting team for field infrastructure tasks and support.
Interface with PMO for project-based engagements.
Maintains networks and infrastructure to meet customer requirements.
Maintains punctuality and thorough communication in all facets of internal and external customer engagements.
Maintains required level of utilization.
Participate in on call rotation twice a year.
Performs maintenance on information systems, networks, and infrastructure.
Prioritizes work in areas expertise and at the appropriate level.
Performs other duties as assigned.
Daily entry of time for all activities.
Preferred
Networking – VLAN design and deployment. Proficiency at all layers of OSI Model. Experience with major brands of small/medium sized enterprise network infrastructure - Cisco, HPE, Sophos, Fortinet
Cloud Computing – Expertise with buildout, policies, administration, and troubleshooting with Infrastructure as a Service (IaaS) and/or Software as a Service (SaaS).
OSX – Desktop, Server, XSAN troubleshooting
Virtualization – VMWare, Hyper-V, Xen, EC2, Hyper-Convergence - Buildout, Deployment, management, troubleshooting
Exchange – 2013/2016/2019/Exchange Online - Design, Deployment, Administration, and troubleshooting
Windows Server – 2012/2012/2016/2019 - Design, Deployment, Administration, and troubleshooting
Networking – Cisco, HP Aruba, Fortinet, etc. - Switching, Routing, and IPsec Tunneling.
Short term strategic planning and budgeting for Information Technology
Strong troubleshooting skills
SharePoint – highly desirable
MDM Solutions - highly desirable - InTune, JAMF, Workspace1, etc.
Perimeter Security – Fortinet, Sonicwall, Cisco, Juniper, WatchGuard
Enterprise Security – MFA, PKI, Group Policy, antivirus, log management, encryption, best practices
Core Infrastructure – DNS, DHCP, Subnetting, Active Directory, Group Policy
Microsoft SQL Server – 2012/2014/2016/2017
Core Management Solutions – Backups, Monitoring, Configuration Management, DSFR
Desktop Management – Windows 7+, Mac, Linux
Mobile Platform Support – iOS, Android, MDM
Project Management
Benefits
Competitive insurance benefits package includes health, dental, vision, life, disability coverage.
401(k) & Employer match
Generous Paid Time Off schedule
Parking and mileage reimbursement
Stocked snacks, sodas, coffee, and lots of treats (including healthy alternatives)
Monthly team activities including trivia nights, holiday parties and more.