National General · 3 days ago
Claims Adjuster Team Lead - National General
California, United States
Full-time
Remote
Senior Level
$63K/yr - $97K/yr
3+ years exp
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Responsibilities
Oversees complex and occasionally highly complex claims involved in appraisal, arbitration, or mediation
Oversees complex and occasionally highly complex specialized claims (e.g., business interruption, loss of income, E&O policies)
Oversees complex and occasionally highly complex claims that include Public Adjuster involvement
Documents a claim file with notes, evaluations, and decision-making process
Summarizes documents and enters into claim system notes
Advanced knowledge of all regional construction types and related repair methodologies
Frequently conducts targeted file examining, including performing ride-alongs or sit-alongs
Frequently conducts calibrations with vendors or staff
Communicates verbally or in writing about claim processes/procedures with other employees, leaders, and teams
Qualification
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Required
Experience handling auto liability claims
Experience managing a team of auto liability adjusters
Ability to manage complex and occasionally highly complex vendor relationships
Ability to assess vendor training needs and monitor vendor performance
Ability to monitor staffing levels and workloads
Ability to provide coaching and mentoring
Participation in performance reviews
Ability to document a claim file with notes, evaluations, and decision-making process
Ability to summarize documents and enter into claim system notes
Advanced knowledge of all regional construction types and related repair methodologies
Ability to conduct targeted file examining, including performing ride-alongs or sit-alongs
Ability to conduct calibrations with vendors or staff
Ability to communicate verbally or in writing about claim processes/procedures with other employees, leaders, and teams
Must be located in one of the following Pacific time zone states: CA, AZ, OR, WA, NV
Preferred
4 year Bachelors Degree
3 or more years of experience
Company
National General
As part of the Allstate family of companies, National General, an Allstate company, is one of the largest insurers in the United States.
5,001-10,000 employees
Funding
Current Stage
Late StageTotal Funding
$189.99M2020-07-07Acquired· by Allstate ($3.7B)
2014-02-21Undisclosed· $189.99M
Leadership Team
T
Thomas Bohen
VP, Chief Operations Officer, National General Lender Services
Recent News
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