TEKsystems · 3 days ago
Salesforce, Sr. Product UX Designer
Charlotte, NC
Full-time
Remote
Senior Level
7+ years exp
Maximize your interview chancesInformation Technology
Insider Connection @TEKsystems
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Create intuitive and elegant product design solutions that solve complex consumer problems and drive business results
Communicate solutions to stakeholders and executives in a manner that simplifies complexity and generates excitement
Participate in user experience research to understand consumer needs, opportunities and pain points to continually inform an iterative design and discovery process
Collect and synthesize qualitative and quantitative research to inform and validate design decisions
Collaborate and partner with Product Managers, Designers, Analysts and Developers throughout the discovery, design and development process
Create visual artifacts to articulate, inform and validate ideas with consumers and stakeholders (prototypes, wireframes, sketches, journey maps, personas, etc.)
Create detailed design deliverables utilizing and contributing to the design language system and pattern library
Stay current on all the tools, principles and practices in product design, prototyping and development, and drive for continuous improvement
Facilitate meetings and brainstorming sessions that are organized and productive
Mentor and train junior members of the design team on industry and best practices
Advocate for high standards of excellence in providing delightful and rewarding user experiences, and proactively support the team in achieving them
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
7+ years of product design experience
Must have a clean looking portfolio that shows design process/skills/creative thinking and shows the problem and solution
Portfolio must have a mix of things. It must show their UX research work (lots of content/writing in this section) as well as prototypes, wireframes, etc. along with the end result
Comfortable with discovery/research experience in discovery
Researching, prototyping, creating presentations, customer journey mapping, static wireframes, mockups, task flows, and other deliverables
Experience working in a SFMC environment (Salesforce Marketing Cloud)
This person needs to be a designer, speak the language and knows about the value of UX Research, how show to use user research tools in a SFMC environment
Proven track record devising and designing high-quality consumer products (web or mobile) in collaboration with product management and engineering partners.
Passion for technology and design, and the drive to stay on top of industry trends and best practices
Persuasive communicator – able to explain complex or intangible concepts to stakeholders at all levels
Good listener – weighs input from multiple perspectives when forming opinions and recommendations
Collaborative and team oriented work approach
Solid understanding of user-centered design processes and ability to balance customer needs with business goals and metrics in developing solutions
Experience with brainstorming techniques and getting consensus among a large, diverse group of stakeholders
Experience leveraging user research and the ability to clearly articulate your design decisions and what problems they’re solving
Strong Product Design principles and deliverables, including rapid prototyping, journey maps, detailed flows, and pattern libraries etc.
Ability to convert ideas quickly into design artifacts
Ability to perform design critiques and supply objective feedback to others
Strong critical thinking and analysis skills
Able to train and mentor others in design methodologies and best practices
Experience designing and prototyping native app and web solutions for a range of screen sizes/resolutions: mobile, tablet, desktop, etc.
Experience with Agile development processes
Preferred
Responsive/adaptive design experience a plus
E-commerce experience a plus
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President Global Alliances
Recent News
2024-11-04
2024-10-30
2024-05-24
Company data provided by crunchbase
