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Company

Golden Hippo® · 3 days ago

Project Manager, Operations (Remote)

United States

Full-time

Remote

Mid, Senior Level

$85K/yr - $113K/yr

5+ years exp

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Consumer GoodsE-Commerce

Growth Opportunities

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Responsibilities

Develop and manage detailed project plans focused on operations areas such as manufacturing, supply chain, customer service, procurement, and warehousing.

Work closely with teams across operations, product, marketing, retail, and legal to ensure projects align with broader business goals and support operational improvements.

Identify and implement improvements in operational processes to streamline workflows, reduce costs, and enhance service delivery across all operational functions.

Proactively identify potential project risks and issues, implement mitigation strategies, and communicate updates to stakeholders to minimize impact on project timelines and deliverables.

Track project progress, measure key performance indicators (KPIs), and prepare regular status reports for leadership, highlighting achievements, risks, and areas for improvement.

Facilitate regular meetings with stakeholders to align on objectives, gather input, and provide updates on project milestones and outcomes.

Lead change management efforts, ensuring smooth adoption of new processes or technologies by providing training, resources, and ongoing support as needed.

Maintain project documentation and ensure compliance with PMO standards, operational policies, and regulatory requirements across project activities.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

PMP CertificationProcess ManagementProject ManagementAgile MethodologyWaterfall MethodologyOperations ExperienceLogistics ExperienceSupply Chain ExperienceExcelJiraPowerPointMS ProjectSmartsheetSOP CreationPMBOK KnowledgePRINCE2 KnowledgeResource ManagementRisk ManagementStakeholder ManagementStrategic ThinkingCollaboration Skills

Required

Bachelor's degree required

PMP or comparable certification

5+ years previous project manager experience

Experience in agile, and waterfall methodology

Previous experience in managing projects within Operations, Logistics, Supply Chain

Skills in Excel, Jira, Powerpoint, MSproject or Smartsheet

Deep understanding of process management, the creation and documentation of SOPs and workflows

Strong leadership, diplomatic and motivational skills, including the ability to lead up, across and down multiple business and technology organizations

The ability to think strategically, analyze complex situations, and make informed decisions that align with project objectives and organizational goals

In-depth knowledge of project management methodologies such as PMBOK (Project Management Body of Knowledge) or PRINCE2, and the ability to apply them effectively in project planning and execution

Ability to effectively manage project schedules, prioritize tasks, allocate resources, and optimize resource utilization to ensure timely and successful project delivery

Excellent verbal and written communication skills to effectively convey project information, status updates, and risks to stakeholders at all levels

Skill to identify and manage project stakeholders, build strong relationships, and effectively address their needs and expectations throughout the project lifecycle

Strong collaborative skills to foster effective teamwork, facilitate communication and cooperation among team members, and resolve conflicts in a constructive manner

Flexibility to adapt to changing project requirements, priorities, and timelines, and effectively manage project scope changes and risks

Strong analytical and problem-solving skills to identify and address project risks, issues, and constraints, and develop effective mitigation strategies

Proficiency in identifying, assessing, and managing project risks, and developing contingency plans to minimize their impact on project success

Preferred

Advanced Degree (MBA, Master’s) in appropriate field of study or equivalent work experience preferred

Benefits

Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.

Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $6.1 million to date.

We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.

6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.

Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock.

Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.

Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.

Work towards our collective goals and earn up to 2 extra weeks of pay each month, based on the achievement of KPIs.

Celebrate your accomplishments with our Win of the Week, Spot Bonus, Work Anniversary, and Shout-Outs programs, where your hard work is not only valued but also acknowledged and rewarded.

Reimbursements for a portion of personal cell phone and internet usage for eligible employees.

For those coming into our Woodland Hills, CA office, you’ll find a fully stocked kitchen and a free on-site gym.

Virtual and in-person company events, like our annual holiday party, happy hours, and virtual cooking nights, designed to cultivate connections and enhance work-life balance.