Delivery Director (remote) @ closed | Jobright.ai
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closed · 2 days ago

Delivery Director (remote)

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AnalyticsE-Commerce
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Responsibilities

Responsible for all delivery aspects such as productivity, quality, and milestone achievement
Provide leadership, mentorship, and management of Project Management teams
Make recommendations for the continuous improvement of policies and procedures as it relates to key delivery practices (PMO, QA, Engineering, etc.)
Create an environment of trust with the client where any challenges/risks can be openly and timely discussed
Set up engagements for financial and delivery success, in terms of contracts, team, product, and solutions
Monitor assessment of critical project success factors for tracking, analysis and reporting including profitability, impact of potential project risks in terms of delivery, relationship, people, and all aspects associated with the engagement
Review and approve all Statements of Work, Change Requests and Amendments as they move through the approval process. Partner with the Account Director to develop creative solutions to challenging client requests to optimize the solution.
In partnership with Account Director, lead weekly/biweekly project leadership calls, monthly client executive steering calls and quarterly business reviews and strategic planning sessions.
Serve as the ultimate point of escalation for the project team and the client.
Maintain knowledge of the client portfolio of projects and workstreams
Build strong relationships with the Digital Experience (DX) team and leverage services to drive value added outcomes
Strive for the best outcome for the client in terms of business satisfaction and end-customer value
Keep teams informed on organizational goals, associated plans, and progress
Attend industry events and maintain an updated knowledge of digital solutions, trends and new partner offerings

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AdobeShopifyERP systemsECommerceDigital ServicesIT industry experienceProfessional services experienceDelivery leadershipConsultingProject Management

Required

Knowledge of Adobe, Shopify, ERP, systems and tools highly desirable
15+ years IT industry experience with a minimum 10+ years of experience in services delivery organization
Ability to travel as high as 50% as is demanded by the needs of our customers and our business
Experience at professional services company such as an agency or consulting firm
Experience working in eCommerce / Digital Services

Benefits

Medical, dental and vision insurance
Life insurance
Disability
Paid time off
401(k)
And more!

Company

closed

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H1B Sponsorship

closed has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (11)

Funding

Current Stage
Early Stage
Total Funding
unknown
2020-10-08Acquired· by Infosys ($125M)

Leadership Team

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Chris Guerra
Co-CEO
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Emily Wilhoit
Chief Marketing Officer
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Company data provided by crunchbase
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