Signature Companies · 2 days ago

Insurance Inspection Operations Specialist

Edina, MN

Contract

Remote

Entry Level

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Responsibilities

Maintains a pleasant demeanor and commitment to service

Serves as the first point of contact for field consultants and clients on Signature’s company phone line

Serves as the administrator of Signature’s shared email inbox for addressing and delegating inquiries from field consultants and clients.

Assists Regional Operations Manager and other team members with administrative duties.

Assists with monitoring inspections for timely completion.

Performs accurate company-required record-keeping.

Documents communications in company platforms for transparency to all team members.

Compiles statistics and prepares various reports for management.

Performs other related duties as assigned.

Embraces learning opportunities to develop new skill sets with the goal of advancement to higher positions in the company

Qualification

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Client ServicesInsurance InspectionCRM SoftwareCustomer Relationship SkillsMS OfficeDocument InterpretationReport WritingPositive Personality

Required

Prior experience in Client Services, Field Management, or the insurance inspection industry required

Proficiency in using customer relationship management (CRM) software and other relevant tools

Excellent oral/written communication skills

Excellent customer and contractor relationship skills

Positive and enthusiastic personality

Excellent organization skills

Proficient in MS Office

Ability to multi-task

Ability to work in a team environment and take direction from management and supervisors

Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports and correspondence.

High school diploma or general education degree (GED)