The Home Depot · 3 days ago

User Experience Principal - Remote

Atlanta, GA

Full-time

Remote

Senior Level

6+ years exp

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E-CommerceHome and Garden

No H1B

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Responsibilities

Responsible for strategic UX activities supporting a customer/associate segment or suite of products. Focused on the largest problems within a specific space. Can take on various ways of leading as needed (e.g. strategist, service designer, information architect, creative director, or big project team lead).

Operates autonomously in their role. Proactively identifies insights and opportunities and drives consistency and standards. Typically supports 2-3 teams within a customer/associate experience segment.

Coaching and Mentoring - Leads interview exercises, determine cultural and team fits of candidates and aligns needs of the organization. Coaches domain resources (junior resources in UX activities and mentors UX resources for career development). Helps UX Leadership align resources to products based on skillset and cultural fit.

Delivery and Execution - Models & ensures consistency of deliverables. Delivers UX strategy artifacts (e.g., experience maps, service blueprints, etc.). Drives delivery in product area. Leads synthesis and facilitation activities.

Leads Planning and Strategy Activities to Align Design Patterns and Testing Methods - Clearly communicates insights and opportunities and drives value of UX across experiences. Displays situational adaptability, is able to step in and drive change in products to better align with user needs or organizational goals. Has courage and organizational savvy to drive this change. Drives UX practice across experience, domain, or group of products. Drives vision and purpose; Combines user research outputs with OGSMs or OKRs of partners to clearly articulate the vision of their experiences and drive alignment with partners in solutions across products and experiences. Partners with Product, Development, other UX resources and business stakeholders across products to align multiple experiences in a domain.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

UX StrategyUser ResearchAgile Software DevelopmentDesign ThinkingExperience MapsService BlueprintsCoachingDecision QualityTalent DevelopmentDriving EngagementMentoringConflict Management

Required

Must be 18 years of age or older.

Must be legally permitted to work in the United States.

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

6 years of work experience.

Preferred

5+ years of experience working with agile software development teams.

Strong interpersonal savvy.

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

10 years of work experience.

1 year of leadership experience.