SolomonEdwards · 2 days ago

Senior Project Manager

United States

Contract

Remote

Senior Level

$100/hr - $105/hr

5+ years exp

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AccountingConsulting

Growth Opportunities

Hiring Manager

Frances Burke, CSP

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Responsibilities

Lead the end-to-end transfer process of Personal Purpose Loans to the Consumer Shop, ensuring alignment with the operating model and anticipating challenges associated with outsourced consumer operations.

Evaluate and ensure the operating model’s effectiveness post-conversion. Identify any gaps, address process improvements, and collaborate with stakeholders to ensure ongoing stability.

Partner with internal teams and outsourced consumer operations to secure alignment on goals, timelines, and responsibilities, ensuring wealth clients experience smooth servicing throughout the conversion.

Conduct thorough quality control reviews and compliance checks at each project stage, ensuring proper documentation, data integrity, and adherence to all regulatory requirements.

Identify potential operational and customer experience risks associated with the conversion, especially given the security-backed nature of these loans, and proactively manage mitigation strategies.

Provide regular updates to senior leadership and stakeholders, presenting clear progress reports, potential issues, and effective solutions to keep the project on track.

Qualification

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Security-backed LoansLoan Servicing RequirementsProject ManagementLoan System ConversionsSuperNovaProblem-solving Mindset