Visitt · 2 days ago
Customer Support Intern (Professional Services)
New York, United States
Internship, Part-time
Remote
Intern/New Grad
$20/hr - $20/hr
Maximize your interview chancesCommercial Real EstateFacilities Support Services
Insider Connection @Visitt
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Responsibilities
Proactively engage with customers to optimize their account usage and product experience.
Assist in resolving issues and troubleshooting bugs to enhance customer satisfaction.
Provide support through chat, email, and phone.
Contribute to support operations improvements, such as creating helpful content and guides.
Act as a trusted advisor, offering clear, friendly, and professional responses to inquiries.
Qualification
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Required
Availability: Minimum commitment of three 8-hour shifts per week, flexible for both morning and afternoon shifts
Remaining studies of at least one and a half years
Fluent English with excellent verbal and written communication skills.
Strong interpersonal skills with the ability to build rapport with customers.
Creative, problem-solving, adaptable, and able to handle a range of tasks.
Strong organizational and time management skills.
Proactively committed to exceeding customer expectations and providing top-tier service.
Preferred
Experience in help desk or technical support roles.
Familiarity with B2B products.
Knowledge of tools like Aircall, Intercom, Smartlook, Coview, and Monday.com is a major plus.
Company
Visitt
Welcome to the next-gen of CRE property operations.
Founded in 2015
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2023-08-01Series A· Undisclosed
2022-08-01Seed· Undisclosed
Leadership Team
Itay Oren
Co-Founder and CEO
Idan Wender
Co-Founder and CTO
Company data provided by crunchbase
