200+ applicants

Company

GreyOrange · 2 days ago

Director of Solutions

United States

Full-time

Remote

Director/Executive

8+ years exp

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Artificial Intelligence (AI)Robotics

H1B Sponsor Likely

Hiring Manager

Sean Casey

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Responsibilities

Responsible as head of Solutions - for strategizing for and scaling the Solutions Group to support and sustain hyper growth for the company’s business across multiple geographies and industries

Establishing Solutions Group as a Center of Excellence by developing operational best practices, domain expertise, and producing the best-in-class quality solutions

Manage a team of Solution Architects and Solution Consultants - distributed across geographies - and collectively translate market/customer requirements to define "WHAT" needs to be done and "WHY" to provide the right solutions for customers’ business needs

Provide market/customer context to the Solutions, Product, and Engineering teams

Directly work with customers to understand their business requirements and devise solutions collaborating with Pre-Sales teams, Customer partners, and other ecosystem players

Develop customer evaluation programs to measure and improve customer satisfaction on GreyOrange products, prepare customer messaging for product issues and mitigation plans working closely with regional delivery and support teams

Conduct market and customer research to shape future direction, develop product and solution concepts, and present recommendations to senior leadership.

Setup and drive Customer Advisory Boards - providing customers early access and collaboration on the Product Roadmap, while working closely with strategic customers to create solutions for the key industry challenges

Be the in-market presence Solutions leader to drive the company’s vision and thought leadership to the customers and market

Deliver results through matrixed organization across product, engineering, marketing, operations, sales, and finance teams

Own and drive key business metrics - for customer satisfaction, operational efficiency improvements, and business expansion with existing customers

Extensive experience in high tech products – preferably in hardware and software products

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Solution designSupply chain expertiseB2B SaaS productsTeam managementProduct lifecycle managementRobotics/AutomationBusiness acumenCross-functional collaborationQuantitative skillsStakeholder managementDegree in EngineeringMaster's Degree /

Required

Experience of managing a team of solution managers or consultants for 8-10 years

Experience creating solutions to map technology solutions to a customer’s business while optimizing resources and processes

Experience in Product lifecycle management

Supply chain / warehouse software /technology domain understanding and experience

Delivered complex B2B SaaS based enterprise products

International exposure and ability to collaborate with cross-functional and international teams

Strong business/financial acumen and quantitative skills with excellent written, verbal and presentation skills

Excellent stakeholder manager with strong negotiation and articulation skills

Bachelor’s Degree in Engineering from a top tier institute with 10+ years relevant experience

Preferred

A Master's Degree / MBA would be an added advantage

Company

GreyOrange

Glassdoor

3.5

GreyOrange is a technology startup that creates artificial intelligence-driven software and mobile robots for the warehousing industry.

Founded in 2011

Roswell, Georgia, USA

501-1,000 employees

http://www.greyorange.com

H1B Sponsorship

GreyOrange has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (4)

2021 (4)

2020 (3)