30 applicantsPosted by Agency

Company

Braintrust · 3 days ago

Senior UX Design Lead

United States

Full-time

Remote

Senior Level

5+ years exp

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Responsibilities

Support front-end design of modernized screens for authenticated and non-authenticated user website experience.

Work as part of cross-functional team of studio/UX, visual design, copy/content and developers.

Lead workshops and user testing groups.

Develop concepts through research, A/B testing, then produce quality site maps, wireframes, prototypes, user flows and annotations with high attention to detail.

Using research to find the opportunities to improve customer/consumer experience.

Complete customer journey mapping, baseline testing, heuristic evaluations, industry competitive analysis, voice of consumer (VOC) deep dives, design sprints, etc.

Conduct stakeholder interviews, deep dive analytics, business walkthroughs, etc.

Create design artifacts (sketches, wireframes, user flows, grids, prototypes, etc) that communicate with team members through an iterative process of designing and gaining feedback.

Use user testing tactics - including usability testing, card sorting, first click testing, etc. - informing iterative design.

Contribute to internal team standards and processes: design system, prototyping toolkits, templates, process development, team metrics.

Advocate for the customer experience within a multi-functional team, including development, product owners and business stakeholders.

Communicate regularly with external partners, creative teams, and leadership.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

User Experience DesignUser TestingFigmaAdobe Creative SuiteInteraction DesignUI DesignDigital DesignResearch MethodologiesCustomer Journey MappingHeuristic EvaluationsDesign SprintsPrototypingGraphic Design ToolsAccessibility StandardsCollaboration Skills

Required

Bachelor's degree required or equivalent work experience

5+ years of experience in user experience design, interaction design, UI design, usability, or digital design.

Experience conducting user testing using various research methodologies.

Portfolio full of beautiful, usable things on all kinds of devices

Excellent written, presentation and verbal communication skills.

Strong collaborative and people skills – across discipline, role, department, and leadership level.

Growth mindset – broaden ones understanding (tools, usability, Agile, Customer Experience, related development skills, content strategy, eCommerce, Omni channel Retail, etc.).

Self-starter who takes full ownership of their work, all the way through the process.

Delivers work on time with a high attention to detail.

Proficient in Figma, XD, InVision, Adobe Creative Suite, etc

Experience understanding/annotating complex interactions