Remote Customer Service Representative @ Talentify.io | Jobright.ai
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Remote Customer Service Representative jobs in Bristol, PA
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Talentify.io · 1 week ago

Remote Customer Service Representative

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Senior Management

Insider Connection @Talentify.io

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Handling inbound/outbound calls and providing the highest level of customer service consistently
Managing customer accounts and providing technical support
Completing application data entry and responding to online chat inquiries
Following defined procedures, policies, and regulated guidelines for communications
Self-study, training, and testing to proceed through certifications

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer support experienceTechnical support experienceHealth insurance knowledgeCRM systems familiaritySpanish bilingual

Required

18 years of age or older
Minimum internet speed of 35 mb/s
Dedicated, private, and secure workspace
Personal laptop or desktop computer required for the Training Period
Commitment to full attendance during the 3-week Training period

Preferred

Previous experience in customer support or technical support role
Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
Previous experience in a Call Center
Familiarity with CRM systems and practices
Spanish Bilingual, a plus

Company

Talentify.io

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Talentify.io exist to conceive and develop solutions that enable organizational leaders to cultivate a great work environment.

Funding

Current Stage
Early Stage
Total Funding
$0.5M
Key Investors
Cielo Talent
2018-01-11Corporate Round· undefined
2015-05-05Pre Seed· $0.5M

Leadership Team

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Othamar Gama Filho
Co-Founder & CEO
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Company data provided by crunchbase
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