55 applicants

Company

Salesforce · 2 days ago

Senior Solution Architect - (Generative AI-Agentforce)

New York - Remote

Full-time

Remote

Senior Level

$158K/yr - $217K/yr

5+ years exp

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Artificial Intelligence (AI)Cloud Computing

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Serve as a trusted advisor to the client

Identify and lead internal pivotal initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise

Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value

Work collaboratively and having very strong communications skills, especially in teaching sophisticated concepts, and creative, prescriptive thinking across various levels of a client organization

Identify and proactively run risk areas and commit to seeing an issue through to complete resolution

Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners

Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward

Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce platform customizationEnterprise project managementAgile software developmentWaterfall software developmentUser story writingAI integration experienceData Cloud implementationProcess flow diagram toolsChange ManagementAPI frameworks / MulesoftRelevant Salesforce certifications

Required

5+ years of confirmed experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and shown success

Extensive experience with configuration and customization on the Salesforce platform

Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes

Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs

Key Einstein Tooling Including: Agent Studio (Copilot) Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc), DataCloud (External Data Input), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience)

AI and Integration Focus: Must have hands-on experience with Einstein in Salesforce Sales Cloud, Service Cloud, and Marketing Cloud

Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs

Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of team members

Detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies

Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience

Must be a standout colleague as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams

A great listener with the ability to communicate with people in diverse roles

Resourceful and entrepreneurial thinker who can work through and solve problems

Possible travel of about 25%, but exact travel requirements will vary based on customer

Degree or equivalent proven experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred

Validated results in delivering high value business outcomes using an agile approach

Shown results leading customer and/or partner success stories

Data Cloud Implementation

Experience Design

API frameworks / Mulesoft

Change Management & working with Evaluation Models

Relevant Salesforce certifications and consulting experience are strongly recommended

Industry Experience: None needed but multi-industry exposure looked highly upon

Benefits

Incentive compensation

Equity

Benefits

Company

Salesforce

Glassdoor

4.1

Salesforce is a cloud-based software company that provides customer relationship management software and applications.

Founded in 1999

San Francisco, California, USA

10,001+ employees

https://www.salesforce.com

H1B Sponsorship

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Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1485)

2022 (1712)