Evolent · 2 days ago
Associate Director, Strategic Accounts
United States
Full-time
Remote
Mid Level
$100K/yr - $105K/yr
4+ years exp
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Responsibilities
Supporting an assigned book of business strategically to achieve objectives, including relationship, growth, retention, and customer goals. Including Manage risks and developing opportunities associated with current clients
Cultivate productive, trusted relationships with key executives – including C-level and both internal and external stakeholders of relationships
Utilize data-driven resources to run efficient/effective meetings and work sessions with the client and all relevant Subject Matter Expert (SME)s
Possess deep subject matter expertise on program value and operations for Evolent’s Advance Care Planning and member-facing products
Lead regular Partnership review meetings for each client, including relationship mapping, issue identification, and action planning, in lead up to scheduled Client Value Meetings
Advocate for partner culture, serve as an ambassador within Evolent and the go-to expert on client priorities and how to get things done within the health plan organization
Aggressively manage all aspects of the contracts with assigned clients as well as ensure ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, rate/savings maximization through ongoing benefit analysis and adherence to requirements of the client’s legal and regulatory environment
Qualification
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Required
Bachelors’ Degree or equivalent work experience
2+ or more years in client or account management leadership roles
Ability to find creative solutions in an ever changing and growing environment
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including at the C-level
1+ year(s) of advanced care planning/end of life care
4+ years broad-based Health Plan experience
Exceptionally high 'Emotional Intelligence' and ability to connect with diverse constituents, actively listen, and identify key areas of sensitivity
High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router
Benefits
Comprehensive benefits (including health insurance benefits)
Company
Evolent
Evolent partners with health plans and providers to achieve better outcomes for people with complex health conditions.
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.03BKey Investors
TPG Growth
2023-12-05Post Ipo Debt· $350M
2022-08-11Post Ipo Equity· $125M
2021-10-15Post Ipo Equity· $42.5M
Leadership Team
Frank Williams
Co-Founder and Director, Board of Directors
Sarah Alexander
Market President
Recent News
2024-10-29
2024-10-11
2024-06-04
Company data provided by crunchbase
