SRS Consulting Inc ยท 2 days ago
SAP Customer service with Field service
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Responsibilities
Analyzing customer needs
Gathering requirements from stakeholders
Developing functional requirements
Designing solutions and writing up technical requirements
Testing and implementing technology solutions
Analyzing current business processes and systems
Identifying areas for improvement
Create Functional Design Document for development objects
Create Process Flow Diagrams
Create test scripts in support of business scenarios testing and E2E scenario testing.
Prepare Test data and Test cases.
Creating procedures to improve the existing systems
Recommending best IT practices
Perform and sign off system integration testing (SIT) to ensure E2E testing of apps
Facilitate execution and UAT Sign off.
Knowledge Transfer
Hypercare support
Providing training and support to users
Qualification
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Required
Experience: 10 to 12 years and should have played BSA role for last 2-3 years.
Skills: SAP CS, SAP Field Service Management
Analyzing customer needs
Gathering requirements from stakeholders
Developing functional requirements
Designing solutions and writing up technical requirements
Testing and implementing technology solutions
Analyzing current business processes and systems
Identifying areas for improvement
Create Functional Design Document for development objects
Create Process Flow Diagrams
Create test scripts in support of business scenarios testing and E2E scenario testing.
Prepare Test data and Test cases.
Creating procedures to improve the existing systems
Recommending best IT practices
Perform and sign off system integration testing (SIT) to ensure E2E testing of apps
Facilitate execution and UAT Sign off.
Knowledge Transfer
Hypercare support
Providing training and support to users
Preferred
Prior experience and knowledge on Dynamics 365 platform will be an added advantage.
Company
SRS Consulting Inc
SRS Consulting Inc.
H1B Sponsorship
SRS Consulting Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (119)
2022 (163)
2021 (157)
2020 (222)
Funding
Current Stage
Late StageCompany data provided by crunchbase