Sound Physicians · 2 days ago
Learning Experience Designer - Remote
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $90K/yr
6+ years exp
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Responsibilities
Create innovative, functional learning solutions with streamlined processes to solve challenges and meet the needs of the customer (ILT, vILT, eLearning blended solutions)
Ability to exercise latitude to determine best learning solution approach
Develop content focused on healthcare regulatory requirements and general compliance - internal/external facing
Develop an enhanced learner User Experience (UX) with associated metrics to create excitement and increase user adoption
Utilize Learning/Talent Management System (LMS) to design/develop engagement survey and performance documents including deployment and reporting (Cornerstone OnDemand)
Assist with virtual production support (Teams, Adobe Connect, Zoom)
Manage multiple projects simultaneously in a fast-paced, often ambiguous environment while delivering high-quality work on time
Serve as peer mentor and/or coach to learning colleagues and members of the Sound network, providing one-on-one training, as well as in-person/virtual Sound professional development training sessions
Partner with the People Operations and Talent Management teams to manage and administer the learning/talent management system (learning, performance, talent & succession, and engage) including the ongoing design, configuration, testing, deployment, and end-user training for the Sound network.
Provide technical troubleshooting support to Sound stakeholders as related to learning content
Manage learning catalog management to ensure current, compliant, and relevant learning content is available within LMS (Cornerstone)
Partner with People Operations team to manage the LMS role-based access, communication, and training to colleagues with access to ensure they are fully equipped to support their teams.
Drive data, analytics, and reporting needs proactively for business stakeholders to drive decision making and/or provide valid, actionable insights based on learning effectiveness measures
Establish and maintain a robust reporting framework to gather key analytics to create data visualizations
Qualification
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Required
Create innovative, functional learning solutions with streamlined processes to solve challenges and meet the needs of the customer (ILT, vILT, eLearning blended solutions)
Ability to exercise latitude to determine best learning solution approach
Develop content focused on healthcare regulatory requirements and general compliance - internal/external facing
Develop an enhanced learner User Experience (UX) with associated metrics to create excitement and increase user adoption
Utilize Learning/Talent Management System (LMS) to design/develop engagement survey and performance documents including deployment and reporting (Cornerstone OnDemand)
Assist with virtual production support (Teams, Adobe Connect, Zoom)
Manage multiple projects simultaneously in a fast-paced, often ambiguous environment while delivering high-quality work on time
Serve as peer mentor and/or coach to learning colleagues and members of the Sound network, providing one-on-one training, as well as in-person/virtual Sound professional development training sessions
Partner with the People Operations and Talent Management teams to manage and administer the learning/talent management system (learning, performance, talent & succession, and engage) including the ongoing design, configuration, testing, deployment, and end-user training for the Sound network
Provide technical troubleshooting support to Sound stakeholders as related to learning content
Manage learning catalog management to ensure current, compliant, and relevant learning content is available within LMS (Cornerstone)
Partner with People Operations team to manage the LMS role-based access, communication, and training to colleagues with access to ensure they are fully equipped to support their teams
Proficiency in Articulate 360, Vyond video software, Canva, Adobe Creative Suite, specifically Photoshop and Adobe Premier Pro
Proficiency in Microsoft 365 suite of products including but not limited to: Word, Excel, PowerPoint, Teams SharePoint, Stream
Drive data, analytics, and reporting needs proactively for business stakeholders to drive decision making and/or provide valid, actionable insights based on learning effectiveness measures
Establish and maintain a robust reporting framework to gather key analytics to create data visualizations
Self-motivated: Proactively jumps in to start a task or project with limited direction; asks to take on more responsibility and what’s next
Driven: Motivated to succeed and get things done at a high level of achievement
Intellectually curious: Demonstrates a genuine interest in learning new things and wants to know the reason 'why' behind the way things are done
Persistent: Demonstrates the ability to 'keep at it' even when obstacles or challenges are present; returns to the work at hand after a change of course
Resourceful: Proactive willingness to utilize available information and tools to figure things out
Adult Learning Theory (e.g., readiness to learn, orientation to learning, learning experience)
Bachelor’s Degree in HR, Training, Organizational Development, or related field of study and/or 4 years of experience in related field accepted
Design Thinking / User-Centric approach to solution design and implementation
Knowledge of Audience and Training Needs Assessment best practices and processes
People, Process, Programs, and System Integrations: understand all the data, dependencies and integration across the learning people experience
Analytical skills in validating data as well as quickly performing ad hoc analysis and reporting
Familiarity with change management principles and approaches
Ability to conduct root cause analysis to determine the problem we are solving for and to design learning solution(s) with outcome in mind
6+ years of experience in instructional design in developing learning content based on best adult learning theories and delivery modalities (e.g., blending learning, micro and social learning)
Experience developing training modules requiring technical writing/regulatory content
Experience working with Talent/Learning Management Systems specifically performance, talent & succession, learning, and engagement functionality
Proven ability to effectively collaborate, influence and build trusted partnership with People Development and People Operations teams
Ability to work in an agile and iterative way in a fast paced and collaborative environment
Preferred
Experience working in the Healthcare industry
Benefits
Medical insurance, Dental insurance, and Vision insurance
Health care and dependent care flexible spending account
401(k) retirement savings plan with a company match
Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
Ten company-paid holidays per year
Company
Sound Physicians
Sound Physicians is a physician services organization focused on driving improvements in quality, satisfaction and efficiency.
5,001-10,000 employees
Funding
Current Stage
Late StageTotal Funding
$2.15BKey Investors
Summit Partners
2018-06-07Private Equity· $2.15B
2018-04-23Acquired· by Summit Partners ($2.2B)
Leadership Team
Philip W. Eichenholz
Chief Executive Officer
Andi Damron
Chief Anesthetist Officer
Recent News
Modern Healthcare
2024-06-04
2024-05-31
2024-05-24
Company data provided by crunchbase
