SA Technologies Inc. · 2 days ago
Customer Service Representative - 1599
Tucson, AZ
Contract
Remote
Entry Level
1+ years exp
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Responsibilities
Greet clients/public and assess purpose of office visit.
Make referrals for DES and community resources.
Assist clients to prepare for the application process.
Register application and check for prior client history in AZCCATS.
Manage a high volume of incoming calls.
Route calls and messages to appropriate staff.
Photocopy information submitted by client for eligibility process.
Direct client and information to the assigned/appropriate case manager.
Open, date stamp and distribute all mail (US./Inner office/scanned/emailed/fax).
Prepare outgoing mail according to office procedures.
Qualification
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Required
Greet clients/public and assess purpose of office visit.
Make referrals for DES and community resources.
Assist clients to prepare for the application process.
Register application and check for prior client history in AZCCATS.
Manage a high volume of incoming calls.
Route calls and messages to appropriate staff.
Photocopy information submitted by client for eligibility process.
Direct client and information to the assigned/appropriate case manager.
Open, date stamp and distribute all mail (US./Inner office/scanned/emailed/fax).
Prepare outgoing mail according to office procedures.
Computer skills
Customer service skills
Critical thinking skills
Minimum 1 year consecutive customer service
Preferred
Computer skills
Customer service skills
Critical thinking skills
Company
SA Technologies Inc.
Accelerate your Cloud Transformation Journey with SA Technologies We are one of the fastest-growing Information Technology Consulting and technology solutions providers in the US with an extensive footprint in North America and globally.
501-1,000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-08-02IPO· nse:SATECH
2023-08-18Acquired· by Mindpool Technologies ($4.57M)
Leadership Team
Manoj Joshi
Founder and CEO
Company data provided by crunchbase
