ClearOne Advantage · 2 days ago

Account Manager - Settlement Negotiator

Dallas, TX

Full-time

Remote

Entry, Mid Level

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ConsultingFinancial Services

Growth Opportunities

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Responsibilities

Negotiating the designated minimum settlements

Proper calculation of settlement payments

Developing an expansive network of creditor contacts to aid in settlement

Actively working settlements and execute orders using the company’s central database

Making outbound and answering inbound calls between clients and creditors

Responsible for overcoming objections when needed

Works from the established Negotiations queue to settle client debts

Responds to all questions and inquiries using procedures that fall within established quality control points and Standard Operating Procedures (SOP’s)

Applies critical thinking skills to determine appropriate solutions while overcoming obstacles to improve settlement rates

Provide customers with accurate information regarding their financial analysis

Maintaining a consultative relationship with the customer throughout the process

Qualification

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