200+ applicants

Company

Fubo · 2 days ago

Chargeback Specialist

United States

Full-time

Remote

Entry Level

$20/hr - $20/hr

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Responsibilities

Performs Credit Card chargebacks resolution to ensure timely, accurate, and effective processing of fraud and dispute claims

Provides evidence when merchants ‘request for information’ before it becomes a chargeback

Provides in-depth research and investigation into transactions of frauds or dispute claims, and provide evidence/documentation to support the investigation

Ensures adherence and deadlines are met for all claims

Ability to escalate issues to supervisors

Qualification

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Billing transactionsClerical experienceAdministrative experienceWindowsMacOSOffice softwareAdobe ReaderEnglish proficiency

Required

Strong analytical skills and ability to work accurately with billing transactions

Clerical, technical, and administrative experience

Ability to communicate effectively with all forms of communication in a professional manner (phone, chat, email)

Proficiency in Windows or macOS screenshot programs, office, and Adobe reader

Must be able to work independently with minimal supervision

Punctual, regular, and consistent attendance is required

Ability to speak, read, and write professionally in English

Must be flexible with working hours, and available to work all shifts including weekends, holidays and emergency shifts as required

Must provide your own computer/laptop for the first 90 days of employment

Benefits

Health/Dental/Vision coverage sponsored up to 100% for employees

401k

Life Insurance

Commuter benefits

Free Premium Fubo Account

Unlimited PTO days

Company

Fubo

Glassdoor

3.5

With a mission to build the world’s leading global live TV streaming platform with the greatest breadth of premium content and interactivity, FuboTV Inc.

Founded in 2014