Acentra Health · 2 days ago
Service Support Facilitator Supervisor
West Virginia, United States
Full-time
Remote
Entry, Mid Level
$56K/yr - $66K/yr
2+ years exp
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Responsibilities
Oversee day-to-day operations to ensure contract deliverables, particularly in the realm of Service Support Facilitator (SSF) and other functions, are successfully achieved
Provide direct employee supervision
Develop, maintain, and refine operational guidelines to enhance efficiency and effectiveness
Analyze performance measures, troubleshoot issues, and implement improvements to optimize deliverables
Conduct and manage inter-rater reliability activities with staff to maintain consistency and accuracy
Supervise and administer the QIA processes and reports, involving liaison with the Medical Eligibility Contract Agent, completion of monthly reports, management of released slots, and processing special requests related to eligibility
Qualification
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Required
Master's Degree in Social Work, Counseling or Psychology with master's level license such as LGSW, LCSW, LICSW, LPC, or Psychologist license number
A minimum of 2 years' experience in with children's mental health and child welfare case and prior leadership and/or supervisory experience
Preferred
Proficient in Microsoft software with the ability to leverage its tools effectively
Comprehensive understanding of CSED Waiver program policies and procedures
Exceptional organizational and efficient skills, ensuring seamless coordination of tasks
Strong written and verbal communication skills, demonstrating a professional and effective communication style
Flexibility is key, coupled with a proactive willingness to learn new skills and embrace diverse tasks
Adaptable to evolving responsibilities and able to thrive in a dynamic work environment
Benefits
Comprehensive health plans
Paid time off
Retirement savings
Corporate wellness
Educational assistance
Corporate discounts
Company
Acentra Health
Acentra Health is a provider of clinical services and technological solutions to government healthcare organizations.
1,001-5,000 employees
H1B Sponsorship
Acentra Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (14)
Funding
Current Stage
Late StageTotal Funding
unknown2022-11-09Acquired· by The Carlyle Group
Leadership Team
Grant Christie
Senior Vice President, Market Strategy and Solutions
Ryan Bosch
Executive Vice President, Chief Health and Informatics Officer
Company data provided by crunchbase
