Blue Cross NC ยท 2 days ago
Configuration Systems Automation Analyst
Remote - Utah
Full-time
Remote
Mid, Senior Level
$76K/yr - $137K/yr
5+ years exp
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Responsibilities
Provide advanced technical knowledge and support in system/application and procedural issues to the business and IT.
Use judgment and initiative to review, analyze and develop solutions and applicable business processes for business systems while identifying and quantifying the business impact of those solutions to ensure quality, cost effectiveness, timeliness and customer service, including the resolution of large, complex production system problems.
Provide systems analysis expertise and regularly considers the business implications of the application of technology to the current business environment
Coordinate ongoing user support for ad hoc questions, inquiries, and service requests.
Ensure efficiency of reporting and data tools for supported business area use and for trend analysis.
Coordinate the development of system support processes with IT; coordinate daily to resolve production support issues, including application failures and user errors; document, track and report all system support activities
Work collaboratively on projects and initiatives with the business and IT to test and implement long-term solutions by eliciting and documenting business requirements and preparing appropriate functional specifications while considering technical capabilities of the system/application and ensuring an integrated approach is used.
Act as Business Lead/Coordinator on large, complex departmental and/or some corporate projects/initiatives.
Facilitates project including intake, scheduling of projects, implementation, post-implementation support, and review and approve technical specifications
Serve as point of contact for business testing activities and influence testing strategy to ensures testing will appropriately meet business requirements
Analyze and verify results for accuracy, relevance and completeness. Provide impact assessments and make recommendations to the business owner regarding issues, risks, etc.
Train/coach others on appropriate testing protocol, execution and test plan creation.
Assist IT and help identify business area impacts for hardware and software upgrades, security changes, and architectural enhancements as needed.
Configure and maintain critical system tables and data elements across multiple system environments
Analyze, develop and implement configuration changes to improve system performance and user efficiency.
Qualification
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Required
Bachelor's degree or advanced degree (where required)
5+ years of experience in related field
In lieu of degree, 7+ years of experience in related field
Preferred
Facets product and Facets data model knowledge.
SQL and Microsoft Excel experience preferred
Benefits
Annual Incentive Bonus
401(k) with employer match
Paid Time Off (PTO)
Competitive health benefits and wellness programs
Company
Blue Cross NC
It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way.
5,001-10,000 employees
H1B Sponsorship
Blue Cross NC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (5)
2021 (7)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Priscilla Alfaro
VP- Payment Integrity
Company data provided by crunchbase
