79 applicants

Company

LivePerson · 2 days ago

Senior Sales Program Specialist

United States- Remote

Full-time

Remote

Senior Level

$120K/yr - $140K/yr

5+ years exp

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H1B Sponsor Likely

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Responsibilities

Design and deliver enablement programs that align with LivePerson’s Digital Outcomes Approach, supporting sales and customer success team performance across the LivePerson customer engagement model.

Create and manage content such as training modules, playbooks, and toolkits that support each phase of the sales cycle.

Develop and maintain sales assets (e.g., pitch decks, proposal templates, success stories) that are relevant, updated, and tailored for specific customer segments.

Analyze sales performance data to identify trends, gaps, and opportunities for targeted enablement.

Develop and maintain dashboards to track the adoption and impact of enablement programs, ensuring they are aligned with business goals.

Provide data-backed recommendations for continuous improvement of sales enablement initiatives.

Ensure effective use of sales and enablement tools (e.g., content management platforms, CRM, LMS, etc.) by providing training, best practices, and support.

Collaborate with the Revenue Operations team to optimize tool functionality and integrations that enhance the sales process.

Deliver ongoing training on key sales processes, methodologies (e.g., MEDDPICC), and LivePerson’s product suite, with a focus on differentiating value and ROI articulation.

Conduct role-based training sessions, including role plays and workshops, to build confidence and skills across the sales team.

Support the creation and delivery of enablement events, such as LivePerson’s Mastery Series, LevelUp, Ignite Onboarding, and Sales Kickoff.

Act as a key liaison between Sales, Solutions Marketing, Customer Success, and Product to align enablement priorities and ensure consistent messaging.

Partner with Solution Marketing to ensure alignment on go-to-market messaging, new product launches, and value propositions.

Engage with customer success teams to capture best practices and customer insights to inform enablement materials.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales EnablementData AnalysisSales Training DesignSales MethodologiesCRM ProficiencyHighspotSalesforceGongCross-Functional Collaboration

Required

Bachelor’s degree in Business, Marketing, Communications, or a related field.

5+ years in sales enablement, sales operations, or a related function within a SaaS or technology company.

Strong analytical skills with experience in data analysis and reporting;

Proficiency in tools like Highspot, Salesforce, and Gong is a strong plus.

Experience designing and delivering sales training, with knowledge of sales methodologies (e.g., MEDDPICC) and buyer-centric engagement frameworks.

Exceptional written and verbal communication skills, with the ability to present complex information in a clear and engaging manner.

Proven ability to work collaboratively in cross-functional teams and influence without direct authority.

Self-starter with excellent time management skills and the ability to manage multiple priorities in a fast-paced environment.

Benefits

Medical, dental, and vision insurance and wellbeing resources and programs

Public holidays and discretionary PTO package for flexible days off with manager approval

401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability

Parental leave, maternity support, fertility services

Tuition reimbursement and access to internal professional development resources

24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts

Company

LivePerson

Glassdoor

2.9

LivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customers.

Founded in 1995

New York, New York, USA

1,001-5,000 employees

http://www.liveperson.com

H1B Sponsorship

LivePerson has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (24)

2022 (61)

2021 (68)

2020 (20)