Frequence · 2 days ago
Operations Support Specialist
US | Remote
Full-time
Remote
Entry Level
$35K/yr - $45K/yr
Maximize your interview chancesAdvertisingDigital Media
No H1B
Insider Connection @Frequence
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Responsibilities
Manage and triage support requests through our email ticketing system and direct client requests to the appropriate teams
Register new users and manage account permissions
Process orders and facilitate client communications for Email marketing campaigns
Execute basic SEM optimization tasks
Learn the fundamentals of digital media buying operations and supporting technology
Ability to identify and report any critical or reoccurring customer service issues
Utilize effective time management and prioritization skills in order to handle a high volume of client communications
Data Entry and other ad-hoc tasks as assigned
Qualification
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Required
Strong computer literacy
Excellent written communication skills
Excellent attention to detail
Ability to wear multiple hats
Ability to work independently in a remote setting
Familiarity with Google Suite (specifically Gmail, Google Docs, and Google Sheets)
Bachelor's degree in Business, Marketing, another quantitative field, or equivalent work experience in an advertising operations role
Demonstrable history of personal achievement and work ethic
Strong desire to work in the advertising technology industry
Ability to identify and report any critical or reoccurring customer service issues
Utilize effective time management and prioritization skills in order to handle a high volume of client communications
Preferred
Industry experience is preferred, but not mandatory
Benefits
Health, dental and vision insurance
Short-term disability, Long-term disability, & Life insurance
Flexible PTO and remote work options
Stock options and retirement plans
Competitive compensation
Company
Frequence
Frequence is the first and only end-to-end solution for media companies to automate and grow their local advertising sales.
Founded in 2010
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-06-11Acquired· by Madhive
Leadership Team
Tom Cheli
CEO
Matt Robles
VP Product, Co-founder
Recent News
2024-04-18
GlobeNewswire News Room
2023-10-31
2022-11-15
Company data provided by crunchbase
