Tropic · 2 days ago
Account Manager
US (Remote)
Full-time
Remote
Mid Level
$100K/yr - $120K/yr
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Responsibilities
Retain and grow existing book of business via renewal, upsell, and cross-sell
Own the end-to-end commercial relationship with clients
Develop, nurture, and leverage relationships with senior DMs
Serve as the internal champion for our clients to resolve issues as they arise
Serve as the external champion for our CS & CE teams to resolve issues as they arise
Play a crucial role in building and improving our service org
Help develop go to market strategies for all new product releases
Qualification
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Required
Experience as an Account Manager (AM) or Account Executive (AE)
Ability to retain and grow existing book of business via renewal, upsell, and cross-sell
Ownership of the end-to-end commercial relationship with clients
Ability to develop, nurture, and leverage relationships with senior decision-makers
Capability to serve as the internal champion for clients to resolve issues
Capability to serve as the external champion for Customer Success (CS) & Customer Experience (CE) teams to resolve issues
Experience in building and improving service organizations
Ability to help develop go-to-market strategies for new product releases
Strong sales skills with a focus on education, persuasion, and execution
Eagerness to learn and improve continuously
Benefits
100% medical, dental, & vision coverage for all employees + dependents
Remote first work environment
Optional offices in NYC and Denver
Virtual & in-person meetups
$1000 annual stipend for WFH, L&D, Wellness
Unlimited flexible vacation and holiday time off
14 paid company holidays
12-week parental leave for all parents
Online mental health therapy
Commuter benefits, FSA, HSA
Award-winning values and culture
Equity refresh program
401k plan
Company
Tropic
Tropic is a software platform that offers full-service procurement solutions for tech-forward companies.
Founded in 2019
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$67.1MKey Investors
Insight PartnersCanaan PartnersFounder Collective
2022-02-15Series B· $40M
2021-08-16Series A· $25M
2020-04-08Seed· $2.1M
Leadership Team
David Campbell
CEO & Co-Founder
J
Justin Etkin
Co-founder and COO
Recent News
Las Vegas Review Jurnal
2024-03-19
2023-10-27
Company data provided by crunchbase
