Pattern Data · 2 days ago

Client Partner

US - Remote

Full-time

Remote

Senior Level

5+ years exp

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Responsibilities

Partner closely with attorneys, subject matter experts, and cross-functional teams to conceptualize, strategize, and execute settlement programs that meet the objectives of our clients and adhere to legal standards and regulations.

Lead the development and implementation of comprehensive project plans, meticulously tracking goals, tasks, and dependencies to ensure the timely and effective progress of settlement programs.

Serve as the primary point of contact for clients and stakeholders, fostering transparent communication, addressing concerns, and proactively resolving obstacles to ensure alignment and satisfaction throughout the project lifecycle.

Efficiently manage time and priorities across multiple projects, adeptly balancing competing demands and shifting priorities to drive forward progress and meet deadlines.

Author and review critical documents, including correspondence to program participants, legal counsel, and the court, as well as comprehensive protocols and procedures tailored to each settlement program. Prepare detailed reports for internal executive leadership and clients, providing insights into program performance and outcomes.

Provide comprehensive support to internal executives overseeing settlement programs, offering strategic guidance, facilitating decision-making, and ensuring seamless execution of program objectives.

Proactively identify opportunities for process optimization and efficiency enhancements, leveraging insights from program performance and stakeholder feedback to drive continuous improvement initiatives.

Qualification

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Mass Tort Settlement ProgramsClass Action Settlement ProgramsProject ManagementExcel ProficiencyProcess OptimizationStakeholder ManagementCross-Functional Collaboration

Required

Bachelor's degree or equivalent work experience in the legal field, with a comprehensive understanding of mass tort and class action settlement programs and related legal processes.

5+ years of hands-on experience managing complex mass tort and class action settlement programs, showcasing a proven track record of success in delivering results amidst challenging legal landscapes.

Advanced proficiency in Excel, including pivot tables, data sorting, and filtering capabilities, enabling you to extract actionable insights and drive informed decision-making.

Exceptional verbal and written communication skills to effectively liaise with clients, legal counsel, and internal stakeholders with clarity and professionalism.

Thrive in a fast-paced, dynamic environment, demonstrating the ability to work autonomously and collaboratively as part of a cross-functional team to achieve collective goals and deliver exceptional outcomes.