26 applicants

Company

Stripe · 2 days ago

Operations Technology Program Manager

US Remote

Full-time

Remote

Mid, Senior Level

5+ years exp

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FinanceFinTech

Comp. & Benefits

H1B Sponsor Likely

U.S. Citizen Only

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Responsibilities

Deeply understand user, agent, and partner organization pain points

Utilize SQL to pull, analyze and articulate quantifiable business impact

Translate business needs and operational pain points into technical requirements and product opportunities

Work with Ops front line and engineers to debug technical issues

Partner with the product and engineering teams to prioritize, pilot, and roll out new capabilities

Assess and communicate implications of engineering developments to the Operations organization

Represent Ops in product and engineering roadmap conversations

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program ManagementSQLData AnalysisTechnical PlatformsCRM SoftwareCross-Functional Collaboration

Required

5+ years in program management, preferably at high-growth technology company with a track record of top performance; more senior opportunities available for those with more experience

A track record of leading end-to-end execution of projects/programs that deliver quantifiable business impact

Experience distilling complex needs to clear solutions

Demonstrated ability to learn the implications of new technologies and systems

Strong critical thinking and data-analysis skills, including SQL capability

Enthusiasm for diving deep to understand the root cause of issues

Initiative to propose creative solutions to cross-functional partners, especially in an engineering and product environment

A desire to work in a fast-paced environment while balancing multiple priorities

Strong written and verbal communication skills with a talent for articulating user challenges

Preferred

A deep understanding of Operations or Support organizations

Experience with technical platforms

Experience partnering directly with product and engineering teams throughout the product development lifecycle and/or go-to-market

Experience in strategy consulting or finance

Experience in a high-growth technology company

Familiarity with CRM and/or customer care software

Experience in other user-facing roles (e.g. customer support, sales, etc) that require time-sensitive responses

Company

Stripe

Glassdoor

3.6

Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.

Founded in 2010

South San Francisco, California, USA

1001-5000 employees

https://www.stripe.com

H1B Sponsorship

Stripe has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (109)

2022 (300)

2021 (348)

2020 (121)