Be an early applicantLess than 25 applicants

Company

Proofpoint · 1 day ago

Security Solution Engineer

Salt Lake City, UT

Full-time

Remote

Mid Level

$67K/yr - $147K/yr

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EmailEnterprise Software

H1B Sponsor Likely

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Responsibilities

Act as analytical Subject Matter Expert (SME) on Proofpoint’s email security managed service program and best practices

Responds to customer requests for adding new rules, features, policies, routes, etc

Performs briefings on new product versions, features, functionality, providing analytical thought leadership Tests and approves new product versions

Works with Threat Strategy Managers to certify and onboard implemented systems from Professional Services team–owns onboarding acceptance criteria

Assists in handling customer escalations

Monitors cases to ensure that tasks are accurate, viable, and completed within SLO guidelines

Manage team on-call rotation after hours and on weekends, serving as a point of escalation as necessary

Provide flexibility with schedule to cover job requirements

Provide technical and analytical guidance/feedback to team members

Develop and administer training for Center of Excellence members to include custom, industry, and vendor-specific training Provide metrics to management

The SSE I will be responsible for providing optimization recommendations to the MTPS Manager regarding monitoring operations

Perform other duties as assigned Assess training needs of the team

Take on-call rotation after hours and on weekends, escalating as necessary

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Email GatewaysInformation SecurityNetwork SecurityWindows AdministrationUnix/Linux AdministrationVendor Solutions DesignRegular ExpressionsPerlPythonJavaBashCISSPSecurity+

Required

Experience with web/email gateways

Background in information security or network security

Corporate computer networking, technical support, system administration, Windows, Unix/Linux Operating System administration and/or network security experience

Experience and proficiency designing and implementing vendor solutions

Ability to work effectively with team members and clients

Self-motivated, with ability to manage and follow up on multiple tasks simultaneously

Strong analytical capabilities, problem solving skills, providing solutions in a systematic and clear manner, and easily understood by colleagues and customers

Strong time-management skills

Preferred

Regular expression experience

Scripting knowledge of Perl, Python, Java, or Bash

Vendor certifications in supported products

Industry certifications such as CISSP, Network+, Security+, etc.

Benefits

Flexible time off

A robust well-being program that provides for 4 global wellbeing days per year

A 3-week work from anywhere option

Company

Proofpoint

Glassdoor

3.7

Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data.

Founded in 2002

Sunnyvale, California, USA

1,001-5,000 employees

http://www.proofpoint.com

H1B Sponsorship

Proofpoint has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (26)

2022 (105)

2021 (75)

2020 (57)