JDA TSG · 2 days ago
Hyper-V Customer Engineer
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Responsibilities
Standard Product Work Shops - Training
In-Depth Product Reviews via White Board “Chalk Talk” Sessions
Administer Health Checks and Risk Assessments
Post Operational Review of Product Implementations
Product Upgrade and or Migration Assessments
Systems Performance Reviews
Act as the primary technical contact, providing customer visibility, advanced technical support and problem resolution
Qualification
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Required
Broad knowledge of on-premises Microsoft products with deep understanding of the following:
5 plus years of Hyper-V experience focused on -
System Center Virtual Machine Manager
VMWare to Hyper-V migration/ conversions
Strong Hyper-V troubleshooting/ configuration experience
Azure VM Services
Azure Stack HCI
VMWare (VMWare to Hyper-V, AVS, Azure Stack)
Azure Arc
Assist customers with migrating from 3rd party virtualization solutions to MS solutions
Making recommendations on performance and assist support with troubleshooting when needed
Technical experience with hybrid infrastructures, architecture designs, and technology management with understanding of Microsoft’s Modern IT Architecture and Strategy
Experience with customer facing roles in virtualization, systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting
Preferred
Azure Backup is preferred
ASR - Azure Site Recovery is preferred
Benefits
Healthcare - Comprehensive coverage for you and your family
Employee Assistance Program - Get support when you or your family need it with counseling and coaching
401K with company match
Paid time off
Paid parental leave
Volunteer Day Off
Life insurance - Protect your loved ones and their future
Business travel accident insurance