Merkle · 2 days ago
Program Director - Remote
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Responsibilities
Works closely with Head of Technical Advisory Services, develops and evangelizes overall strategy and approach
Collaborate with Client Partner Leads to tailor engagement model frameworks and cross-service line approaches to client contexts for pitch decks, RFP responses and in in-person pitches to prospective clients.
Craft approach and timeline for engagement model (team structure, process/approach, toolset) definition and pricing for client pitches.
Design the engagement model for our client engagement – team models and structures, workstreams, processes and toolset.
Work with the team to prepare both client and internal kickoffs.
Ability to facilitate and conduct large workshops managing multiple different teams
Create or update story-based presentations to explain complex initiatives and problems (Storytelling)
Ability to be the bridge builder between business and IT teams
Be comfortable working with numbers for ROI, TCO or other business models
Works on multiple, large or complex initiatives and develops overall strategy and goals for the team
Manages team and leads recruiting efforts for assigned roles. Owns the team development process to train and develop team abilities
Has a broad range of experience managing commercial innovation and strategic initiatives
Identify potential risks and develop mitigation strategies to ensure program success
Creates and refines market best practice related to transformational initiatives
Develop standardized team size scoping methods on the account
Standardize delivery of our client's chosen delivery methodology
Oversee Delivery Onboarding materials and ensures all project teams have project specific onboarding
Run PMO on behalf of the client, being a member of a PMO / TMO for a client.
Ensure all programs are delivered on-schedule, on budget, and meet the expectations of the agreed scope
Ensure all workstreams are communicated to across the account
Partner with appropriate leads and delivery representation to Identify and lead remediation actions for escalated issues
Good understanding of data foundation, ETL, profiling and data quality needs
Strong understanding of value of cloud-based approaches and implementations in any of AWS, GCP or Azure
Self-starter with very good problem solving skills
Qualification
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Required
At least 15 years experience delivering large transformations, complex, global, scaled client engagements with star brands in a professional services environment.
Experience bringing diverse teams together to deliver stellar digital experience work.
Program subject matter expert who is an accomplished delivery leader who has experienced global / complex roll-out and knows how to guarantee successful execution of strategic initiatives.
Experience working in partnership with other professional services organizations in client contexts.
Proficiency in project management tools and methodologies.
Ability to manage multiple priorities and work under pressure.
Benefits
Discretionary incentive compensation
Medical
Dental
Vision
401(k) matching
Paid time off
Company
Merkle
Merkle is a customer relationship management agency that designs, executes and evaluates integrated marketing programs.
H1B Sponsorship
Merkle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (27)
2022 (41)
2021 (82)
2020 (133)
Funding
Current Stage
Late StageTotal Funding
$123.54MKey Investors
TCV
2016-08-08Acquired· by Dentsu Aegis Network ($1.5B)
2016-03-08Series Unknown· $10M
2015-08-14Series Unknown· $5.67M
Recent News
2024-05-24
2024-05-18
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