World Wide Technology · 2 days ago
Strategic Program Manager
Atlanta, GA
Full-time
Remote
Senior Level
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Responsibilities
Ensure the portfolio of work and projects align with the business benefits and success criteria of the scope(s) of work.
Navigate client's organizational structure to identify impacts, stakeholders, and authorities.
Define a clear and relevant governance structure based on stakeholder analysis, including defined roles and responsibilities.
Oversee the execution of multiple service delivery models focused on continuous improvement and adapting to the changing landscape of the service industry.
Facilitate and drive decision-making processes where and when appropriate.
Work with leadership and technical leads to staff and resource the portfolio of work appropriately.
Define a process for monitoring and managing program and technical issues; and adequate reporting and plans are in place to resolve issues and risks as they arise.
Working closely with the assigned technical leads to build high-performance teams and a successful program.
Maintain communication with program stakeholders based on the need to know and impact the program.
Work well with both PMO and engineering resources to remove roadblocks and streamline processes.
Track customer-specific program metrics and analyze delivery performance and key business performance indicators.
Prepare and present program status and communication relevant to stakeholders, leadership, and external customers.
Ensure efficiency with Client Project Management Methodology processes and tool expertise.
Assemble and manage cross-organizational high-performance teams for high-complexity programs and projects, creating a collaborative environment and executing with a sense of urgency.
Define effective Change Control methods and procedures and oversee the operational execution of the policies across project teams.
Practice effective critical thinking skills with the fortitude to drive resolutions to a close.
Manage all budgeting, forecasting, and financials to meet targets and expectations.
Provide coaching and mentoring to Project Managers and other team members as needed to achieve optimal productivity and the highest quality of deliverables.
Ensure the successful onboarding and offboarding of program resources.
Function as the primary customer contact for program activities and lead program review sessions with the customer and/or leadership to address cost, schedule, and technical performance.
Work with the sales organization to provide presales support and estimates for program delivery, resource requirements and level of effort, estimated durations and overall governance expectations.
Plan and facilitate comprehensive Program Launch Workshops (PLWs) ensuring that all stakeholders are aligned, informed, and motivated to launch a new program or initiative.
Qualification
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Required
Stakeholder Management: Able to emphasize the importance of stakeholder engagement and maintain clear, transparent, and consistent communication to ensure alignment and collaboration.
Strategic Planning and Governance: Define comprehensive strategies and governance plans for program delivery, set clear objectives and create an integrated schedule that identifies the critical path for accurate monitoring and reporting.
Financial Management: Develop and report program financials, including budget, actuals, resource, and financial forecasting. Conducts regular financial performance reviews and responds or optimizes as needed to achieve financial goals.
Executive Communication: Communicate complex and sensitive topics to executives clearly and concisely, maintaining professionalism and safeguarding business relationships.
Contract Management: Experience in working with sales to define PMO approach, resource plan and level of effort to delivery scope of work. Ensures clear terms, deliverables, and performance standards.
Regularly review existing contracts to ensure adherence and address any discrepancies.
Organizational Change Management (OCM): Integrate formal or informal OCM best practices and considerations into the formal governance strategy and planning to manage and support change effectively across the program.
Ensure the portfolio of work and projects align with the business benefits and success criteria of the scope(s) of work.
Navigate client's organizational structure to identify impacts, stakeholders, and authorities.
Define a clear and relevant governance structure based on stakeholder analysis, including defined roles and responsibilities.
Oversee the execution of multiple service delivery models focused on continuous improvement and adapting to the changing landscape of the service industry.
Facilitate and drive decision-making processes where and when appropriate.
Work with leadership and technical leads to staff and resource the portfolio of work appropriately.
Define a process for monitoring and managing program and technical issues; and adequate reporting and plans are in place to resolve issues and risks as they arise.
Working closely with the assigned technical leads to build high-performance teams and a successful program.
Maintain communication with program stakeholders based on the need to know and impact the program.
Work well with both PMO and engineering resources to remove roadblocks and streamline processes.
Track customer-specific program metrics and analyze delivery performance and key business performance indicators.
Prepare and present program status and communication relevant to stakeholders, leadership, and external customers.
Ensure efficiency with Client Project Management Methodology processes and tool expertise.
Assemble and manage cross-organizational high-performance teams for high-complexity programs and projects, creating a collaborative environment and executing with a sense of urgency.
Define effective Change Control methods and procedures and oversee the operational execution of the policies across project teams.
Practice effective critical thinking skills with the fortitude to drive resolutions to a close.
Manage all budgeting, forecasting, and financials to meet targets and expectations.
Provide coaching and mentoring to Project Managers and other team members as needed to achieve optimal productivity and the highest quality of deliverables.
Ensure the successful onboarding and offboarding of program resources.
Function as the primary customer contact for program activities and lead program review sessions with the customer and/or leadership to address cost, schedule, and technical performance.
Work with the sales organization to provide presales support and estimates for program delivery, resource requirements and level of effort, estimated durations and overall governance expectations.
Plan and facilitate comprehensive Program Launch Workshops (PLWs) ensuring that all stakeholders are aligned, informed, and motivated to launch a new program or initiative.
Company
World Wide Technology
World Wide Technology is a systems integrator, provides information technology and supply chain solutions.
Founded in 1990
10,001+ employees
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Leadership Team
Thomas Strunk
CFO
Steven J Pelch
Chief Operating Officer
Recent News
2024-11-06
2024-04-09
2024-04-09
Company data provided by crunchbase
