LHH · 2 days ago
Remote Financial Customer Service Representative
Denver, CO
Full-time
Remote
Entry Level
$18/hr - $24/hr
2+ years exp
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No H1B
Security Clearance Required
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Responsibilities
Processing customer requests and account updates over phone and e-mail
Assisting customers with completing documents
Maintaining compliance with all relevant laws, regulations, and company policies
Researching and resolving issues with customers’ accounts, transactions, documents, etc.
Answering questions related to retirement plans including payments (withdrawals, rollovers, lump sums, death benefits, etc.)
Respond to inquiries about account transfers, transactions, and account maintenance
Documenting customer interactions in the database
All other related tasks as required
Qualification
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Required
At least two years of recent, relevant experience in a similar role
Previous experience in the banking and/or financial services industry required
Excellent written and verbal communication skills
Excellent customer service skills
Excellent attention to detail
Proficiency with Microsoft Office Suite
Benefits
Medical
Dental
Vision
Term life insurance
Short-term disability insurance
Additional voluntary benefits
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
LHH
Welcome to LHH! We're a global leader in HR solutions that future-proofs organizations and careers worldwide.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
M. Alan Gardner
ICEO Peer Advisor
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