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Company

Pegasystems · 1 day ago

Senior Specialist Solutions Consultant, Customer Risk & Due Diligence

Cambridge, MA

Full-time

Remote

Senior Level

5+ years exp

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Artificial Intelligence (AI)CRM

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Build compelling demonstrations and Proof of Concepts (POC) using Pega platform and solution tools.

Display initiative, self-motivation and deliver high quality results, along with meeting all expectations for both internal and external customers.

Collaborate and provide support in client-facing capacity in sales opportunities, working with field sales teams, on the following Customer Risk & Due Diligence (CRDD) domain areas (ideally have knowledge in 2-3 of these areas and ability to learn the others):

• Customer Lifecycle Management (CLM)

• Know Your Customer (KYC)

• Financial Crime and Fraud Alert Management

• Payments investigations

• Payments disputes

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Pega platformCustomer Lifecycle ManagementKnow Your CustomerFinancial Crime ManagementPayments investigationsPayments disputesSoftware Development Life CycleBanking domain knowledgeTechnical client-facing experienceProduct demonstrations

Required

You have a strong affinity for technology and relevant hands-on Pega platform and solution experience

You have demonstrated experience in the IT industry, including experience with Pega based solutions and working with Pega platform and relevant solutions (ideally Customer Lifecycle Management and Smart Apps)

Understanding of Software Development Life Cycle entailing requirement analysis, design, development, testing and troubleshooting

Sufficient exposure to Banking functional/technical domain

Throughout your career you have helped shape solutions that are technically innovative and delivered business value

Experience performing a technical client facing role, dealing with large complex customer landscapes

At least 5 years’ experience in technology related roles, including Pega based solutions

Exposure to operational processes in large financial services organizations, ideally including one or more of: KYC, AML, Fraud, and payments

Must have the ability to configure and present robust product demos, combined with the interpersonal skills needed to develop relationships by listening to, understanding, and anticipating client needs

Demonstrable success in establishing great working relationships with customers/clients and internal stakeholders

Preferred

Knowledge in 2-3 of the following areas: Customer Lifecycle Management (CLM), Know Your Customer (KYC), Financial Crime and Fraud Alert Management, Payments investigations, Payments disputes

Benefits

Competitive benefits program inclusive of pay + revenue based bonus

Company

Pegasystems

Glassdoor

3.8

PegaSystems provides business process and customer relationship management solutions for organizations.

Founded in 1983

Cambridge, Massachusetts, USA

5,001-10,000 employees

http://www.pega.com

H1B Sponsorship

Pegasystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (19)

2022 (63)

2021 (40)

2020 (42)