AbsenceSoft · 1 day ago

Salesforce & Sales Systems Admin

Denver Metropolitan Area

Full-time

Remote

Mid Level

$85K/yr - $105K/yr

3+ years exp

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Information TechnologyManagement Information Systems

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Responsibilities

Support and fix incoming issues with Salesforce and other systems (Gong, Outreach, ZoomInfo, RingLead, Ironclad, Salesforce CPQ)

Salesforce administration will be required across the entire ecosystem, not just sales.

Own the Salesforce CPQ integration and maintenance

Configure, customize, and maintain Salesforce and other sales systems to meet business requirements

Ensure and own data integrity and cleanliness within the Salesforce platform

Implement and manage integrations with other business systems as needed

Collaborate across the company to understand business processes and identify opportunities for CRM and systems optimization

Proactively seek opportunities for continuous improvement in system processes and functionality, staying informed about industry best practices and emerging, relevant technologies.

Responsible for evaluation of new tools that complement the current tech stack, and partnering with existing third-party vendors as needed

Support the onboarding and continuous training of end users on Salesforce and other sales tools

Track systems usage and adoption and manage user licenses, including purchasing new licenses and reallocating existing licenses internally

Build out a knowledge base of documentation for our internal teams on system best practices, enablement, tips and tricks to drive user efficiency in our tools

Field ad hoc content, data and support requests from sales teams and other departments as requires

Participate in a highly compliant environment while assisting to maintain company controls and security within your job role.

Other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce administrationSalesforce CPQAPEXVisualforceGongZoomInfoRingleadIroncladChange managementProcess documentationGTM tool landscape

Required

Bachelor’s degree in business administration, Information Technology, or related field

3+ years of advanced SFDC administration experience is highly desired. At a minimum you must be proficient with the Salesforce platform and data model, building Flows, creating custom objects, formula fields, validation rules, change set deployment, etc.

Hands-on experience with Ringlead, ZoomInfo (or a similar tool), Gong/Chorus.AI, Ironclad (or similar CLM tool), and a sequence tool like Outreach or SalesLoft

Experience with successful change management and process documentation

In-depth understanding of the GTM tool landscape

A natural sense of urgency & collaborative mindset

Ability to manage multiple projects at the same time in a fast-paced environment

Brings a natural curiosity and a love for problem-solving, eager to dive into challenges and uncover root causes.