Swooped · 1 day ago
Technical Writer
United States
Full-time
Remote
Mid Level
$90K/yr - $115K/yr
3+ years exp
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Responsibilities
Develop and maintain comprehensive internal documentation, including feature release notes, specifications, and technical guidelines for new features and integrations, ensuring clarity and consistency for internal teams.
Support competitive analysis by producing comparative documentation that highlights the organization’s capabilities and differentiates from competitors.
Create and manage high-quality external documentation, such as RFPs, user manuals, and self-help guides, aimed at both technical and non-technical audiences.
Develop developer-focused documentation to facilitate integration within the organization’s ecosystem, including API references, SDK guidelines, and technical workflows.
Collaborate closely with cross-functional teams—product, engineering, and customer success—to ensure all documentation is accurate, user-focused, and aligned with the organization’s mission.
Draft and refine component and content guidelines to establish standards across user-facing content and interfaces.
Qualification
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Required
3+ years of experience as a technical writer in a fast-paced, Agile development environment, preferably in healthcare, AI, or a tech-focused startup.
Excellent communication, writing, and presentation skills with a strong focus on clarity and user needs.
Proven ability to create a wide range of documentation types, from technical specifications to user guides, tailored to various audiences.
Ability to thrive as a cross-functional team member, working closely with engineers, product managers, and customer success teams.
Technical background to effectively communicate complex topics in an accessible way, particularly in an AI or data-driven environment.
A passion for making complex information digestible, particularly in support of healthcare and AI applications.
Benefits
Comprehensive Medical, Dental, Vision & Life insurance
HSA (with employer match), FSA, & DCFSA
401(k)
11 paid company holidays
Location flexibility (remote-first organization!)
Flexible PTO policy
Annual company-wide offsite
Periodic team offsites
Annual equipment stipend
Company
Swooped
Swooped is a job search platform using AI to optimize resumes and cover letters, focusing on remote job opportunities.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
