Swooped ยท 1 day ago
Head of Operations for Email Marketing Agency
United States
Full-time
Remote
Senior Level
$4,500/mo - $4,500/mo
5+ years exp
Maximize your interview chancesArtificial Intelligence (AI)Human Resources
Insider Connection @Swooped
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Responsibilities
Oversee day-to-day agency operations and workflow management
Develop and implement processes to enhance business efficiency
Review and maintain quality standards for all email campaign deliverables
Handle client relationships, expectations, and complex requests
Monitor project timelines and ensure timely delivery
Manage and mentor team members, assisting in clearing blocks to performance
Lead the implementation of new tools and technologies
Manage resource allocation and team capacity planning
Qualification
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Required
5+ years of experience in a creative agency, preferably in email marketing
Strong eye for design and understanding of email marketing best practices
Proven track record in creative operations or project management
Experience with project management tools and CRM systems; knowledge of Klaviyo is a significant plus
Excellent problem-solving and analytical skills
Experienced in building, managing, and developing high-performing teams
Outstanding communication and interpersonal abilities
Benefits
Remote working opportunity for a U.S.-based company
Exposure to new technologies and trends
Company
Swooped
Swooped is a job search platform using AI to optimize resumes and cover letters, focusing on remote job opportunities.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
