FordDirect · 1 day ago
Digital Performance Consultant - ODESSA, TX
Odessa, TX
Full-time
Remote
Mid, Senior Level
$87K/yr - $100K/yr
5+ years exp
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Responsibilities
Consult Dealers on product offering, utilization, and performance via in-person dealer visits and targeted marketing.
Act as the single point of contact for assigned Dealers, successfully managing, and resolving Dealer concerns.
Assess and analyze Dealer digital market strategies, tactics, and performance in preparation for Dealer consultation.
Utilize consultative selling practices to achieve product penetration and revenue goals.
Provide post-sales support and build strong relationships with Dealers and FMC Team members to reach Dealer SAT goals.
Provide coaching to dealership team members to improve performance and utilization of FordDirect’s products and services.
Gather Dealer perspective for product use-case/value and recommend product and process enhancements to internal teams.
Work with internal teams to execute FordDirect product launches and/or initiatives, collaborating with vendors as needed.
Manage financials for assigned territory including revenue goals, actuals, profitability, and handling dealer billing inquiries.
Maintain knowledge and insight of product, industry market conditions, partners, and competitors.
Participate in knowledge share and training activities.
Qualification
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Required
Digital marketing (5+ years).
Experience working with automotive retail team members (5+ years).
Direct solution selling experience (5+ years) preferably to automotive dealers.
Experience with CRM systems and recording sales activity.
Financial management experience (i.e., revenue goals, actuals, and profitability).
Proactively problem-solve and multitask while maintaining composure and attention to detail.
Follow-through mindset to uphold a ‘close the loop’ culture.
A positive approach to serving customers and providing exceptional customer service.
Ability to demonstrate good judgment, high ethics, and project a professional image.
Ability to work independently and as a collaborative team member with a positive ‘can do’ attitude.
The drive to identify and seize opportunities for continuous improvement as business needs change.
Excellent organization, flexibility and time management skills and the ability to work in a dynamic, deadline-driven environment.
Exceptional interpersonal and business communication skills (written, verbal, listening).
Proficient in Microsoft Office skills (Word, Excel, and PowerPoint).
Bachelor’s degree in Marketing, Technology, or equivalent combination of work experience and education.
Benefits
Medical
Dental
Vision
Pet insurance
Legal services
Annual Live Well! Work Well! allowance
Summer ½ Days on Fridays
401(k) retirement plan with an employer match
Rewards and recognition programs
Generous holidays
Paid time off
Paid time off between Christmas and New Year’s Day
Paid time off to volunteer and serve your community
Participate in our Diversity & Inclusion council
Women of FordDirect resource groups
Teambuilding and employee events
Company
FordDirect
FordDirect provides digital marketing and advertising solutions to Ford and Lincoln dealers, giving them the platform to drive more sales.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dean Stoneley
CEO and Board Of Managers
Recent News
2024-05-23
2024-04-07
Company data provided by crunchbase
