Amerita, Inc · 1 day ago

Collections Supervisor

Englewood, CO

Full-time

Remote

Mid, Senior Level

$55K/yr - $70K/yr

5+ years exp

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Responsibilities

Supervises and mentors the RCM collections staff and patient account representatives

Conducts regular performance evaluations, provide constructive feedback, and implement development plans to enhance team skills and productivity

Coordinates and leads team meetings to ensure alignment with company goals and objectives

Develops and implements training programs to keep the team updated on the latest industry standards and regulatory changes

Oversees the entire collections process from billing to collections, and coordinate with payment posting

Ensures timely and accurate collection efforts involving various payer types (Medicare, Medicaid, Commercial, and Private Pay)

Monitors and manage accounts receivable to minimize bad debt

Reviews key performance indicators (KPIs) and generate reports to identify trends, areas for improvement, and opportunities for revenue enhancement

Develops and implements strategies to optimize revenue cycle performance and cash flow, including process improvements and automation initiatives

Ensures that all billing and collections activities comply with federal, state, and payer-specific regulations

Collaborates with the compliance team to stay informed about changes in healthcare laws and payer requirements

Performs regular audits of collections processes to ensure accuracy and compliance

Addresses and resolve any issues related to claims denials, underpayments, or patient disputes

Works closely with clinical, finance, and IT teams to ensure seamless integration of revenue cycle processes with patient care and financial reporting

Collaborates with the authorization and intake teams to ensure accurate and timely submission of required documentation

Partners with the cash team to reconcile accounts receivable and ensure accurate financial reporting

Manages HR related tasks including timecard approvals, monitoring attendance, and managing leave requests

Ensures timely and accurate submission of employee timecards in accordance with company policies

Assists with onboarding new team members, ensuring they receive the necessary training and resources

Oversees the distribution of equipment to remote and on-site team members, including coordinating shipments and maintaining inventory of company-provided equipment

Facilitates regular communication with HR to address team-related issues and ensure compliance with policies and procedures

Oversees patient billing inquiries and ensure a high level of customer service

Implements strategies to improve patient satisfaction related to billing and payment processes

Ensures that patient communications are clear, accurate, and comply with industry standards

Qualification

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Revenue Cycle ManagementHealthcare BillingCoding ProcessesSupervisory ExperienceMicrosoft Office SuiteData Analysis