Sketchy · 1 day ago
Community Manager
United States
Full-time
Remote
Mid Level
$75K/yr - $85K/yr
3+ years exp
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Responsibilities
Develop and execute a community engagement strategy to foster a welcoming and interactive environment for Sketchy users.
Maintain and drive our group revenue channel by identifying opportunities to engage and convert community members into loyal customers, meeting revenue goals.
Help manage and build a viable ambassador channel, recruiting and supporting ambassadors who will champion Sketchy within their networks, amplifying brand presence and driving engagement.
Actively manage and moderate community interactions on social media and other platforms, ensuring a positive experience for all members.
Create and organize community-driven events, webinars, and other interactive sessions to strengthen the Sketchy community.
Serve as the voice of our users within Sketchy, gathering insights and feedback to inform product, content, and customer service improvements.
Respond to community questions, concerns, and suggestions in a timely and professional manner, providing helpful information and guiding them to additional resources.
Track community engagement metrics, report on community health, and identify trends or areas for improvement.
Collaborate with marketing, product, and customer support teams to create content that resonates with our community and reflects Sketchy’s brand values.
Qualification
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Required
Bachelor's degree in Marketing, Communications, or a related field.
3+ years of experience in community management, social media management, or a related field.
Passion for creating engaging, inclusive communities.
Excellent communication skills, with the ability to engage and connect with diverse audiences.
Strong organizational skills, detail-oriented, and able to manage multiple tasks effectively.
Experience with social media management tools (e.g., Hootsuite, Sprout Social) and community platforms (e.g., Discord, Facebook Groups).
Ability to collect and analyze community metrics to make data-informed decisions.
A self-starter with a positive attitude and a genuine passion for education and student success.
Benefits
Remote First - Make a difference from wherever you want to work.
Flexible Time Off - We work smarter, not harder. No accruals, just real work-life balance.
100% Individual Health Coverage - We got you covered!
Equity - From day one, you’ll have a stake in our future growth.
401(k) - We support your financial future with up to 5% matching.
Team Events - Get to know the team with virtual events, monthly outings, company retreats, and more.
Annual Work Anniversary Stipend
Monthly Wifi & Phone Reimbursement
Short Term & Long Term Disability
Company
Sketchy
Sketchy is a online education company that teaches complex concepts through visual memory techniques.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$63MKey Investors
TCGReach Capital
2020-12-19Series A· $30M
2020-12-02Series A· $3M
2020-09-24Series Unknown· $30M
Leadership Team
Andrew Berg
Co-Founder & Chief Content Officer
Saud Siddiqui
Co-founder
Recent News
2024-04-17
Company data provided by crunchbase
