Kickstart Accounting, Inc. ยท 1 day ago
Accounting Onboarding Specialist (Multi-Client)
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Responsibilities
Become a Kickstart Accounting, Inc. product/service expert
Provide detailed account walkthroughs and assist many new customers with implementation
Clearly communicate account setup requirements and expectations with customers and key stakeholders
Educate customers on KSA strategic framework, capabilities, and best practices to simplify adoption and align expectations
Record customer implementation needs, requests, and questions communicate to key KSA stakeholders
Ensure customers receive superior service
Collaborate with the sales, finance, operations, and engineering teams
Leverage feedback for continuous improvement to the onboarding process
Develop a deep understanding of customers' business and operational objectives
Listen carefully to information provided by customers and ask clarifying questions to ensure proper use of KSA tools
Establish strong relationships with new customer stakeholders and deepen relationships with existing customer stakeholders
Qualification
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Required
Proven leadership experience in an accounting environment, with the ability to oversee a team and ensure strict adherence to timelines and standards.
Technical expertise in QuickBooks Online is required, as well as proficiency in Word, Excel, and other relevant software.
Demonstrated success in multi-client environments, with strong problem-solving skills.
Strong organizational skills, with the ability to manage multiple tasks and projects while maintaining quality and accuracy.
Strong problem-solving and analytical skills
Excellent communication skills
Candidates without accounting experience will not be considered.
Company
Kickstart Accounting, Inc.
Kickstart Accounting, Inc.
Funding
Current Stage
Early StageCompany data provided by crunchbase