Aspire · 1 day ago

Director of Revenue Operations

San Francisco, CA

Full-time

Remote

Lead/Staff, Director/Executive

$155K/yr - $175K/yr

7+ years exp

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Responsibilities

Develop and manage forecasting models, providing executive team updates on revenue and pipeline status.

Establish KPIs, dashboards, and reports to track sales funnel efficiency and GTM effectiveness.

Manage revenue specific OKRs in partnership with the VP of Finance to ensure comprehensive insights into GTM performance.

Collaborate with Finance on pricing models (e.g., subscription, usage-based, tiered) to optimize revenue and customer lifetime value.

Work with Sales, Finance, and People leadership on commission strategies and quota setting to align incentives with performance outcomes.

Create and execute a roadmap for system enhancements, focusing on stability, data integrity, scalability, and process optimization.

Lead initiatives to improve pipeline generation, customer lifecycle management, and retention strategies across GTM teams.

Ensure transparent communication of system updates to relevant stakeholders.

Design and implement sales processes and programs, including core business cadences around All Hands and operational metrics.

Oversee the Deal Desk function to streamline deal management and improve process efficiency.

Partner with Salesforce and Marketo administrators to optimize the system and other sales tools, focusing on data quality, process consistency, reporting, and overall system efficiency.

Act as a liaison across Sales, Marketing, Finance, and Customer Success to ensure GTM team alignment in driving revenue.

Collaborate with Sales and Marketing to develop training programs, playbooks, and resources that enhance team productivity and performance.

Build and lead a high-performing Revenue Operations team, focusing on skill development, career growth, and effective mentorship to support Aspire's growth trajectory.

Qualification

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Revenue OperationsSales OperationsSalesforceMarketoData AnalysisKPI EstablishmentForecasting ModelsPricing StrategyCommission StrategyProcess OptimizationSales Process DesignHigh-Performing TeamsCross-Functional Collaboration