Be an early applicantLess than 25 applicants

Company

Webflow · 1 day ago

Research Program Manager

United States

Full-time

Remote

Mid Level

$139K/yr - $218K/yr

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CMSWeb Design

H1B Sponsor Likely

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Responsibilities

Contribute to participant recruiting and the development of a diverse and engaged participant pool.

Diagnose and fix operational inefficiencies in our Research Engagement process.

Evaluate how research is dispersed and consumed within Webflow to optimize for quality, coherency, and impact.

Assess, procure, and manage vendor relationships, including freelancers, agencies, and software tools.

Help evangelize and educate Product, Marketing, Customer Success, and other teammates on the impact of research, how to engage with their Research partners, and current industry best practices.

Build and manage Research assets, including dashboards, screeners, playbooks, templates, guides, and other documentation.

Mentor and coach Researchers, ResearchOps staff, and Webflowers executing self-service Research projects.

Qualification

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Research OperationsProduct/Design/User ResearchCollaboration with ResearchersResearch tools configurationProcess improvementMentoring ResearchersVendor relationship management

Required

Experience working in a Research Operations role and/or as a Researcher with demonstrated ability to think systematically about the research engagement process and how it can be improved.

Comprehensive understanding of Product/Design/User Research as it applies to cloud-based technology, as well as the role Research Operations plays in this setting.

Demonstrated skills for collaborating closely with other Researchers, Designers, and Product Managers, particularly in a facilitation or coaching role.

The ability to think systematically, identify widespread issues and proactively build proposals of how we might fix uncovered issues.

Strong oral and written English skills a must.

Preferred

Are self-motivated, detail-oriented, and able to work effectively and authoritatively with cross-functional teams and stakeholders.

Have strong time management and prioritization skills with the ability to improvise under tight timelines and changing environments.

Work autonomously to drive critical initiatives forward, taking ownership over the successful outcome.

Share work early and often, gathering feedback and building consensus to deliver high-impact outcomes, expanding your influence within the organization.

Have experience configuring a variety of research tools, including but not limited to: Dovetail, Qualtrics, Rally, Respondent, Sprig, Tableau, Tremendous, Userbrain.

Are constantly seeking ways to improve processes and make work more efficient, taking ownership over the future of Research Operations at your organization.

Can draw clear, well-reasoned conclusions and can communicate how you came to that conclusion including potential tradeoffs of each possible solution.

Benefits

Equity ownership (RSUs) in a growing, privately-owned company.

100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment

12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement

Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program

Access to mental wellness and professional coaching, therapy, and Employee Assistance Program

Monthly stipends to support health and wellness, smart work, and professional growth

Professional career coaching, internal learning & development programs

401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage

Discounted Pet Insurance offering (US only)

Commuter benefits for in-office employees

Company

Webflow

Glassdoor

3.8

Webflow is a visual web design platform, CMS, and hosting provider for building production websites and prototypes. It is a sub-organization of Gitshock Finance | Open Edgeware.

Founded in 2013

San Francisco, California, USA

501-1000 employees

http://www.webflow.com

H1B Sponsorship

Webflow has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (4)

2022 (8)

2021 (4)

2020 (2)