Allstate · 1 day ago
Represented Moderate/Complex Bodily Injury Adjuster (AL, NC, SC)
United States
Full-time
Remote
Mid, Senior Level
$56K/yr - $100K/yr
5+ years exp
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Responsibilities
Investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved
Assess coverage, liability, and damages while providing exceptional customer service throughout your day
Customer and attorney communication will take place through different channels, including voice calls, email, and text messages
Engage in negotiation processes to reach fair injury settlements with all parties involved
Confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage
Use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills
Protect the company financially by executing policies along policy agreements, and keep a clear record of your work in a claims system
Qualification
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Required
Investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
Assessing coverage, liability, and damages while providing exceptional customer service.
Customer and attorney communication through different channels, including voice calls, email, and text messages.
Engaging in negotiation processes to reach fair injury settlements with all parties involved.
Performing detailed reviews of damage and interpreting policies to determine coverage.
Using phone, emails and sometimes video chat with customers to help them through a fast, fair, and easy claims process.
Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants.
Utilizing multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
Executing policies along policy agreements, and keeping a clear record of work in a claims system.
A home office – a dedicated workspace in your residence that is private and free from distractions.
A minimum internet bandwidth of 50 MB down/5 MB up.
Appropriate work surface and seating.
As a condition of employment, obtaining an adjuster and/or an appraiser license if required.
Preferred
5+ years of Represented 3rd party Bodily Injury claim handling experience
AL, NC, and/or SC Casualty Claim handling experience
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
Ability to work independently and remotely, while managing time efficiently.
Familiarity with insurance policies, coverage, and liability determination.
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
Knowledge of innovative tools and platforms for effective claims evaluation.
Benefits
Time off
Healthcare
Retirement
401K/pension
Education reimbursement
Programs to help you balance work with the rest of your life
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-25Post Ipo Debt· $500M
2014-01-13Post Ipo Equity· Undisclosed
1993-06-11IPO· nyse:ALL
Leadership Team
Emad Isaac
SVP & Chief Data Technology Officer
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Recent News
Maryland Daily Record
2024-11-08
2024-11-07
2024-10-28
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