Webilent Technology, Inc. · 17 hours ago

Service Now Platform Architect

United States

Contract

Remote

Senior Level, Lead/Staff

12+ years exp

Maximize your interview chances

Information TechnologySoftware

No H1B

U.S. Citizen Only

Hiring Manager

Anil Mallavarapu

Insider Connection @Webilent Technology, Inc.

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Collaborate with customers, including executives, platform owners, enterprise architects, and development teams, to structure and implement effective solutions.

Serve as a technical expert across engagements, guiding customers, partners, and internal team members to achieve successful outcomes.

Build relationships with technical and business leaders to understand and support the role of ServiceNow in their digital transformation initiatives.

Develop and translate goals into outcomes, creating customer roadmaps that support these goals.

Work with customer Enterprise Architects to position ServiceNow as the digital transformation standard, ensuring seamless integration with core applications.

Oversee technical governance and delivery, focusing on operational model, governance, and instance health by minimizing technical debt and aligning with ServiceNow best practices.

Contribute expertise to leading practices and mentor other team members, enhancing their professional development.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNowCertified System AdministratorCertified Application DeveloperCertified Implementation SpecialistCloud application technologyEnterprise architectureProject managementTechnical governanceConsulting experienceRelationship-buildingMentoring

Required

Must be a US CITIZEN

Must have the HAM a requirement

Must have 1 additional CIS cert such as CAD OR CSA

ServiceNow Certifications: Certified System Administrator (CSA), Certified Application Developer (CAD), and any two Certified Implementation Specialist (CIS) certifications (specific CIS certifications may vary by customer or account needs)

12+ years of progressive experience in a professional services or consulting role

Demonstrated experience leading architecture and design in large programs and enterprise environments

Expertise in cloud application technology and enterprise architecture

Proven success managing complex projects, analyzing and resolving issues, and conveying technical information to both technical and non-technical audiences

Strong relationship-building skills with customers, partners, and ServiceNow teams to drive customer success in a fast-paced environment