Augury · 21 hours ago
Field Engineer - MI/IL/IN
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Responsibilities
Travel 50-70% of the time throughout the US.
Communicate with external and internal customers to install and implement Augury’s hardware and services successfully.
Effectively manage administrative tasks, which include, but are not limited to, service reports, customer action lists, inventory returns, and material asset lists.
Assist in the optimization of our products by working alongside our reliability systems managers.
Assist with project-specific tasks (conducting site surveys, customer training, technical scoping calls).
Review the weekly/monthly plan and organize field activities following the Field Operation guidelines
Document events in the CRM platform correctly.
Answer escalations from service management.
Qualification
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Required
Currently located in Michigan, Illinois or Indiana and are located within an hour of an Airport.
Must have a valid driver's license and vehicle and the ability to successfully pass a background check.
1-2 plus years of hands-on experience in installing and troubleshooting electromechanical systems and wireless systems.
Basic understanding of various types of rotating equipment operation and design.
Experience working in Industrial environments and associated safe work practices.
Ability to effectively communicate with clients and internal stakeholders both verbally and electronically.
You go above and beyond to ensure that the customer is satisfied.
You always put your best foot forward when interacting with customers, as you are the face of Augury.
Able and willing to work on the weekend.
Preferred
Vibration Cat I or II is a strong plus but not required.
Benefits
Flexible PTO
Medical/dental/vision insurance
401(k) match
Stock options
Paid parental leave
WFH and phone stipend
A 4-day work week, every other week
Company
Augury
Augury provides machine health diagnostics designed to help reduce downtime and increase supply chain resilience.
Funding
Current Stage
Late StageTotal Funding
$294MKey Investors
Baker HughesQumra CapitalQualcomm Ventures
2021-10-26Series E· $180M
2020-10-14Series D· $55M
2019-12-12Series C· $8M
Recent News
Yahoo Finance
2023-12-19
2023-12-19
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