MedImpact Healthcare Systems, Inc. · 1 day ago
Program Manager II
United States
Full-time
Remote
Mid, Senior Level
$82K/yr - $140K/yr
5+ years exp
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Responsibilities
Drives the development of the overall strategy and roadmap, research, requirements, and coordination for assigned programs.
Follows outlined program management processes to manage the overall scope, planning, business requirements, implementation and delivery of software updates to assigned programs. Ensures business requirements are properly translated into customer deliverables. Schedules product release timelines with IT department. Coordinates product development schedules and releases to production.
Drives appropriate work process improvement activities.
Keeps current with and reviews state and/or federal requirements and regulations related to assigned programs to ensure that programs support client regulatory compliance.
Provides day-to-day management and coordination of deliverables, issue tracking, and compliance issues for assigned programs. Ensure timely delivery of reports. Communicate to both internal and external clients on status, schedules, and changes.
Coordinates the efforts of multi-disciplinary teams throughout various stages of the program development life-cycle. Manages moderately complex projects from start to finish and effectively leads project teams comprised of multiple business units.
Develops client communications as needed to explain MedImpact response and/or changes in client responsibilities (related to drug benefit management). Attend client calls as needed to understand and address questions or issues for assigned programs.
Maintains documentation for assigned programs – for example, Program Descriptions, Report Guides, Policies, Procedures, Work Instructions, training materials, etc.
Serves as a knowledgeable resource for at least one regulated market, in addition to being a subject matter expert in assigned programs. Educates clients on program features. Provides expertise and training to other departments.
Defines metrics to effectively measure the success of program and service processes and deliverables.
Vendor oversight: if applicable for assigned programs and services, monitors vendor operations, ensures appropriate metrics and PG’s are in place, and coordinates vendor changes as appropriate with MedImpact automation and/or work processes.
Qualification
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Required
Bachelor’s degree (or equivalent combination of education and experience)
At least 5 - 8+ years’ related job experience
Prior experience must include project management responsibilities
Intermediate to advanced knowledge of Microsoft Office software (Outlook, Word, Excel and PowerPoint)
Intermediate knowledge of MS Project and Visio
Intermediate knowledge of at least one content management system (e.g. SharePoint, Confluence, wiki)
Demonstrated ability to learn new software tools
Excellent customer service skills and interpersonal communication skills (listening/verbal/written)
Ability to respond promptly to client needs
Ability to solicit client feedback to improve service
Ability to respond to requests for service and assistance from clients
Ability to meet commitments to clients
Ability to manage difficult or emotional client situations
Preferred
Previous experience in the healthcare, pharmacy, or pharmaceutical industries
SQL query development
Golden32 or other equivalent database browsing software
Excel macro programming
Benefits
Medical / Dental / Vision / Wellness Programs
Paid Time Off / Company Paid Holidays
Incentive Compensation
401K with Company match
Life and Disability Insurance
Tuition Reimbursement
Employee Referral Bonus
Company
MedImpact Healthcare Systems, Inc.
MedImpact, an independent, trend-focused pharmacy benefit manager (PBM), is the nation’s largest privately held PBM, serving health plans, self-funded employers and government entities.
1,001-5,000 employees
Funding
Current Stage
Late StageTotal Funding
$1.38M2013-09-19Seed· $1.38M
Leadership Team
Frank Bunton
VP & Chief Information Security Officer
Larry Biggs
IT Security Engineer
Recent News
2024-05-20
Company data provided by crunchbase
