AI - DS, Search Relevance Analyst - Mexico @ TELUS International | Jobright.ai
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TELUS International · 1 day ago

AI - DS, Search Relevance Analyst - Mexico

positionUnited States
timeContract
remoteRemote
seniorityEntry Level
ftfMaximize your interview chances
AnalyticsConsulting

Insider Connection @TELUS International

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Responsibilities

Evaluate and validate the quality, safety, and relevance of keywords used in search recommendations.
Stay updated on current trends and viral content across social media platforms such to ensure relevant search recommendations.
Collaborate with internal teams to provide feedback and insights on keyword performance.
Analyze search data and provide actionable insights to improve the user search experience.
Ensure that keywords comply with safety guidelines and are appropriate for the target audience.
Maintain awareness of cultural and linguistic nuances to provide accurate feedback on Spanish-language searches.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Native Spanish proficiencyB2 English proficiencySearch relevance experienceSocial media familiarityCustomer service experience

Required

Native proficiency in Spanish and at least B2 proficiency in English.
Prior experience in customer service within the search industry (RFP experience preferred).
Familiarity with search relevance projects and how keywords impact user experience.
Avid user of social media platforms, with a deep understanding of trends.
Excellent attention to detail, with the ability to analyze and assess the safety and relevance of keywords.
Strong communication skills, both written and verbal.

Preferred

Experience working with search engines or search-based projects.
Strong analytical skills with a proactive approach to solving problems.
Comfortable working in a fast-paced and dynamic environment.

Company

TELUS International

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Glassdoor
3.6
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TELUS International provides data solutions and human intelligence services.
dateFounded in 2005
location
Vancouver, British Columbia, CAN
people-size10,001+ employees
web-link
https://www.telusinternational.com

Funding

Current Stage
Public Company
Total Funding
unknown
2024-09-27Acquired· by TELUS
2021-02-03IPO· tsx:TIXT
2016-05-05Private Equity· Undisclosed

Leadership Team

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Jeffrey Puritt
President & Chief Executive Officer
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Grégoire Vigroux
Co-Founder, Administrator & Board Member
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Recent News

Business Wire
TELUS Digital reports third quarter 2024 results, with performance on target to achieving its full-year outlook
2024-11-08
Business Wire
TELUS International Partners with eGain to Elevate its Contact Center as a Service (CCaaS) Offering with Modern Knowledge Management and AI Functionalities
2024-05-24
Business Wire
TELUS International Celebrates the Launch of Eco-Friendly Site in Morocco As Part of Its Expansion into EMEA
2024-04-25
Company data provided by crunchbase
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