TELUS International · 21 hours ago

Salesforce Solutions Architect

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

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Responsibilities

Design and implement robust Salesforce solutions across multiple clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.).

Define and implement technical architecture strategies, roadmaps, and solutions.

Lead the end-to-end implementation of complex Salesforce projects.

Understand and align solutions with Salesforce Well-Architected best practices.

Support business development initiatives and build strong client relationships.

Act as a trusted advisor, translating business requirements into technical solutions.

Mentor and guide team members, fostering a culture of continuous learning.

Collaborate with cross-functional teams to deliver successful projects.

Drive innovation and improvement within the Salesforce practice.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce architectureSales CloudService CloudMarketing CloudSalesforce configurationSalesforce customizationSalesforce developmentRevenue CloudCPQ solutionsSalesforce Lightning Design SystemMuleSoftAPIsSalesforce integration patternsAPI-led connectivitySalesforce Einstein AnalyticsSalesforce certificationsAngularJSSenchaBootstrapInformaticaOktaMuleSoft certificationsVlocity certifications

Required

10+ years of experience in Salesforce architecture, design, and implementation.

Deep expertise in Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.

Experience with Revenue Cloud and CPQ (Configure, Price, Quote) solutions.

Expertise in UI frameworks including Salesforce Lightning Design System, AngularJS, Sencha, and Bootstrap.

Experience with integration platforms such as MuleSoft, Informatica, Okta, and APIs (e.g. Jira, IBM-CCMS, LivePerson).

Strong understanding of Salesforce platform capabilities and limitations.

Experience with Salesforce integration patterns and API-led connectivity.

Understanding of AI and machine learning technologies, including Salesforce Einstein Analytics, with experience applying these tools within and beyond the Salesforce ecosystem.

Proficiency in Salesforce configuration, customization, and development.

Strong problem-solving and analytical skills.

Excellent communication and presentation skills.

Ability to lead and mentor teams.