TELUS International · 1 day ago

Sr Business Development Executive

United States

Full-time

Remote

Senior Level

$120K/yr - $160K/yr

5+ years exp

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Responsibilities

Create account strategies for a group of key named national/global accounts, oversee the preparation of deal plans & lead large complex deals with internal partner teams

Build a portfolio of named accounts to target. Must be able to effectively prioritize clients based on overall strategy and growth direction of the company

Build account plans for prioritized named accounts – identifying outsourcing opportunities, emerging client needs, existing competitors in the account (with relative view on strengths and weak points) and upcoming RFPs

Develop relationships with potential clients through presentations, business networking, telephone calls, personal emails, personal mailings, business forums, and/or other business or social networking

Generate client awareness and preference for the business and its services. May include developing/sending promotional material, authoring articles, presenting in business forums, business associations, etc.

Collaborate with the management/operations team to develop newer solutions or re-design existing solutions based on emerging needs of the clients

Responsible for the end-to-end RFP strategy, process and proposal production

Develop a sales and marketing strategy for the company including: value proposition, market segmentation, strategy and differentiation, market insight, brand/retailer strategy and industry trends, and white space opportunities

Negotiate and enter into contractual agreements in accordance with company policy and procedures

Analyze customer needs, drive opportunities for increasing revenue through a thorough understanding of customer business and market opportunities

Provide accurate, relevant and timely management information on the performance metrics (i.e. sales funnel) in order to facilitate effective territory planning and forecasting

Work with the Client to build their business plans in support of both the Client and company strategic objectives

Apply expert knowledge of the sales management processes to various issues and special projects

Communicate often and effectively, ensuring corporate and strategic business messages are cascaded to business and community leaders

Network and represent TELUS Digital within the Bay Area Tech community, attend regular events and meetups.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Safety content moderationFraud preventionExecutive sales experienceCustomer experienceMarket analysisSales performance accountabilityBPO environmentOutstanding communication

Required

Passion for bringing a better product to clients

Experience in selling Trust and safety content moderation, fraud prevention to social media, fintech and ecommerce clients.

5 years’ minimum executive sales experience in a BPO environment

Desire to be the best at what you do along with a commitment to creating and providing a superior customer experience

Experience that includes significant success at driving revenue via the sourcing and engagement of new clientele while retaining and growing an in force client base within the travel and hospitality and or fast growing high technical verticals

Outstanding communication, both verbal and written, along with the strongest presentation skills

Position requires national /global travel, approx. 30% annually