CrowdDoing ยท 1 day ago
Operations Support Specialist Enabling Systemic Change Through Collaborative Impact
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Non ProfitProfessional Services
Diversity & InclusionNo H1B
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Responsibilities
Collaborate with the Journey Team to optimize volunteer onboarding and engagement processes
Help manage and improve our digital infrastructure (Slack, Google Groups, documentation systems)
Support project teams in establishing and maintaining efficient operational workflows
Assist in coordinating cross-functional communication between different initiative teams
Help track and measure operational metrics to improve organizational effectiveness
Contribute to the development of operational best practices and documentation
Support team structures that enable everyone to contribute meaningfully to our mission
Qualification
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Required
Operational Support and Operations Management skills
Analytical Skills and Communication abilities
Customer Service expertise
Ability to work independently and remotely
Experience in working with diverse teams
Strong problem-solving and decision-making skills
Preferred
Knowledge of social innovation and systemic change is a plus
Background in relevant fields such as social sciences or nonprofit management