Quest Diagnostics · 2 days ago

Sales Support Coordinator

4770 Regent Blvd, Irving, TX, US

Full-time

Remote

Entry Level

2+ years exp

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Responsibilities

Acts as support for Commercial Sales Representatives; submits and monitors progress of incoming requests associated with both existing and new business.

Obtain any missing information required to complete the entry of data required for the start-up of new accounts including demographic information, pricing, credit history, connectivity requests, supply orders, custom profiles, client defined reflex requests, agreements, custom requisitions, and phlebotomy services.

QC entry into lab and billing system for all new accounts.

Create & maintain client files for audit purposes

Monitor approval turnaround time for new client start-up process, request any additional data required to obtain approval and communicate status to commercial sales representatives.

Facilitate and process demographic, pricing, connectivity requests and billing adjustments for existing customers submitted by Commercial Sales to increase the productivity of the commercial sales representatives.

Assist Customer Solutions Specialist in the process of new account set up and onboarding.

Qualification

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